Wdesk | Document
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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549 
Form 10-Q
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended September 30, 2019
or 
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from             to             
Commission File Number: 001-38047
Rent-A-Center, Inc.
(Exact name of registrant as specified in its charter)
Delaware
 
45-0491516
(State or other jurisdiction of
 
(I.R.S. Employer
incorporation or organization)
 
Identification No.)
5501 Headquarters Drive
Plano, Texas 75024
(Address, including zip code of registrant’s principal executive offices)
Registrant’s telephone number, including area code: 972-801-1100
Securities registered pursuant to Section 12(b) of the Act:
Title of each class
 
Trading Symbol
 
Name of each exchange on which registered
Common Stock, $.01 Par Value
 
RCII
 
New York Stock Exchange
Not Applicable
(Former name, former address and former fiscal year, if changed since last report)
Indicate by check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.   Yes     No  
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).    
Yes       No  
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.
Large accelerated filer
 
 
Accelerated filer
 
 
 
 
 
 
Non-accelerated filer
(Do not check if a smaller reporting company)
 
Smaller reporting company
Emerging Growth Company
 
 
 
 
 
 
 
 
 
 
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).
Yes      No  
Indicate the number of shares outstanding of each of the issuer’s classes of common stock, as of October 29, 2019:
Class
 
Outstanding
Common stock, $.01 par value per share
 
54,754,436



TABLE OF CONTENTS
 
 
 
 
 
 
Page No.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 



i


Item 1. Condensed Consolidated Financial Statements.
RENT-A-CENTER, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
(Unaudited)
 
 
Three Months Ended September 30,
 
Nine Months Ended September 30,
 
2019
 
2018
 
2019
 
2018
(In thousands, except per share data)
 
 
 
Revenues
 
 
 
 
 
 
 
Store
 
 
 
 
 
 
 
Rentals and fees
$
550,795

 
$
552,580

 
$
1,665,829

 
$
1,679,697

Merchandise sales
65,552

 
67,141

 
240,864

 
239,487

Installment sales
16,952

 
15,681

 
49,658

 
49,459

Other
1,054

 
2,140

 
2,962

 
6,995

Total store revenues
634,353

 
637,542

 
1,959,313

 
1,975,638

Franchise
 
 
 
 
 
 
 
Merchandise sales
11,178

 
4,135

 
30,307

 
12,649

Royalty income and fees
3,840

 
3,265

 
12,370

 
10,428

Total revenues
649,371


644,942

 
2,001,990

 
1,998,715

Cost of revenues
 
 
 
 
 
 
 
Store
 
 
 
 
 
 
 
Cost of rentals and fees
161,971

 
153,716

 
473,001

 
465,852

Cost of merchandise sold
70,575

 
74,340

 
250,000

 
236,255

Cost of installment sales
5,527

 
5,244

 
16,133

 
16,103

Total cost of store revenues
238,073

 
233,300

 
739,134

 
718,210

Franchise cost of merchandise sold
11,302

 
3,902

 
29,923

 
11,901

Total cost of revenues
249,375

 
237,202

 
769,057

 
730,111

Gross profit
399,996

 
407,740

 
1,232,933

 
1,268,604

Operating expenses
 
 
 
 
 
 
 
Store expenses
 
 
 
 
 
 
 
Labor
158,666

 
168,297

 
473,221

 
513,543

Other store expenses
150,366

 
149,326

 
463,385

 
492,129

General and administrative expenses
34,364

 
40,818

 
105,822

 
127,480

Depreciation and amortization
14,894

 
16,946

 
45,788

 
52,274

Other charges and (gains)
2,859

 
6,721

 
(41,308
)
 
40,665

Total operating expenses
361,149

 
382,108

 
1,046,908

 
1,226,091

Operating profit
38,847

 
25,632

 
186,025

 
42,513

Debt refinancing charges
2,168

 

 
2,168

 

Interest expense
6,733

 
10,496

 
26,214

 
32,662

Interest income
(85
)
 
(345
)
 
(2,956
)
 
(756
)
Earnings before income taxes
30,031

 
15,481

 
160,599

 
10,607

Income tax (benefit) expense
(1,246
)
 
2,563

 
27,544

 
3,779

Net earnings
$
31,277

 
$
12,918

 
$
133,055

 
$
6,828

Basic earnings per common share
$
0.57

 
$
0.24

 
$
2.46

 
$
0.13

Diluted earnings per common share
$
0.56

 
$
0.24

 
$
2.39

 
$
0.13

See accompanying notes to condensed consolidated financial statements.


1


RENT-A-CENTER, INC. AND SUBSIDIARIES


CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME
(Unaudited)
 
 
Three Months Ended September 30,
 
Nine Months Ended September 30,
 
2019
 
2018
 
2019
 
2018
(In thousands)

 
 
Net earnings
$
31,277

 
$
12,918

 
$
133,055

 
$
6,828

Other comprehensive (loss) income:
 
 
 
 
 
 
 
Foreign currency translation adjustments, net of tax of $(91) and $239, and $(11) and $112, for the three and nine months ended 2019 and 2018, respectively
(344
)
 
900

 
(40
)
 
423

Total other comprehensive (loss) income
(344
)
 
900

 
(40
)
 
423

Comprehensive income
$
30,933

 
$
13,818

 
$
133,015

 
$
7,251

See accompanying notes to condensed consolidated financial statements.


2


RENT-A-CENTER, INC. AND SUBSIDIARIES


CONDENSED CONSOLIDATED BALANCE SHEETS

 
 
September 30, 2019
 
December 31, 2018
(In thousands, except share and par value data)
Unaudited
 
 
ASSETS
 
 
 
Cash and cash equivalents
$
73,682

 
$
155,391

Receivables, net of allowance for doubtful accounts of $5,981 and $4,883 in 2019 and 2018, respectively
70,762

 
69,645

Prepaid expenses and other assets
39,120

 
51,352

Rental merchandise, net
 
 
 
On rent
633,740

 
683,808

Held for rent
109,931

 
123,662

Merchandise held for installment sale
3,631

 
3,834

Property assets, net of accumulated depreciation of $564,062 and $551,750 in 2019 and 2018, respectively
193,925

 
226,323

Operating lease right-of-use assets
268,101

 

Deferred tax asset
25,568

 
25,558

Goodwill
71,749

 
56,845

Other intangible assets, net
7,723

 
499

Total assets
$
1,497,932

 
$
1,396,917

LIABILITIES
 
 
 
Accounts payable – trade
$
105,042

 
$
113,838

Accrued liabilities
301,797

 
337,459

Operating lease liabilities
272,515

 

Deferred tax liability
135,837

 
119,061

Senior debt, net
251,001

 

Senior notes, net

 
540,042

Total liabilities
1,066,192

 
1,110,400

STOCKHOLDERS’ EQUITY
 
 
 
Common stock, $.01 par value; 250,000,000 shares authorized; 111,105,930 and 109,909,504 shares issued in 2019 and 2018, respectively
1,110

 
1,099

Additional paid-in capital
866,316

 
838,436

Retained earnings
923,296

 
805,924

Treasury stock at cost, 56,369,752 shares in 2019 and 2018
(1,347,677
)
 
(1,347,677
)
Accumulated other comprehensive loss
(11,305
)
 
(11,265
)
Total stockholders' equity
431,740

 
286,517

Total liabilities and stockholders' equity
$
1,497,932

 
$
1,396,917

See accompanying notes to condensed consolidated financial statements.


3


RENT-A-CENTER, INC. AND SUBSIDIARIES


CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY
(Unaudited)
 
Common Stock
 
Additional
Paid-In
Capital
 
Retained
Earnings
 
Treasury
Stock
 
Accumulated Other Comprehensive Income (Loss)
 
Total
 
Shares
 
Amount
 
 (In thousands)
 
 
 
 
 
 
 
 
 
 
 
 
 
Balance at December 31, 2018
109,910

 
$
1,099

 
$
838,436

 
$
805,924

 
$
(1,347,677
)
 
$
(11,265
)
 
$
286,517

Net earnings

 

 

 
7,323

 

 

 
7,323

Other comprehensive income

 

 

 

 

 
521

 
521

Exercise of stock options
284

 
3

 
2,889

 

 

 

 
2,892

Vesting of restricted share units
218

 
2

 
(2
)
 

 

 

 

Shares withheld for employee taxes on awards vested & exercised

 

 
(1,734
)
 

 

 

 
(1,734
)
Stock-based compensation

 

 
709

 

 

 

 
709

ASC 842 adoption

 

 

 
(1,976
)
 

 

 
(1,976
)
Balance at March 31, 2019
110,412

 
1,104

 
840,298

 
811,271

 
(1,347,677
)
 
(10,744
)
 
294,252

Net earnings

 

 

 
94,455

 

 

 
94,455

Other comprehensive loss

 

 

 

 

 
(217
)
 
(217
)
Exercise of stock options
101

 
1

 
1,417

 

 

 

 
1,418

Vesting of restricted share units
49

 

 

 

 

 

 

Stock-based compensation

 

 
1,982

 

 

 

 
1,982

Balance at June 30, 2019
110,562

 
1,105

 
843,697

 
905,726

 
(1,347,677
)
 
(10,961
)
 
391,890

Net earnings

 

 

 
31,277

 

 

 
31,277

Other comprehensive loss

 

 

 

 

 
(344
)
 
(344
)
Exercise of stock options
105

 
1

 
1,502

 

 

 

 
1,503

Stock-based compensation

 

 
1,952

 

 

 

 
1,952

Dividends declared

 

 

 
(13,707
)
 

 

 
(13,707
)
Merchants Preferred acquisition
439

 
4

 
19,165

 

 

 

 
19,169

Balance at September 30, 2019
111,106

 
$
1,110

 
$
866,316

 
$
923,296

 
$
(1,347,677
)
 
$
(11,305
)
 
$
431,740

See accompanying notes to consolidated financial statements.


4


RENT-A-CENTER, INC. AND SUBSIDIARIES


CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY - (Continued)
(Unaudited)
 
Common Stock
 
Additional
Paid-In
Capital
 
Retained
Earnings
 
Treasury
Stock
 
Accumulated Other Comprehensive Income (Loss)
 
Total
 
Shares
 
Amount
 
 (In thousands)
 
 
 
 
 
 
 
 
 
 
 
 
 
Balance at December 31, 2017
109,682

 
$
1,097

 
$
831,271

 
$
798,743

 
$
(1,347,677
)
 
$
(10,991
)
 
$
272,443

Net loss

 

 

 
(19,843
)
 

 

 
(19,843
)
Other comprehensive income

 

 

 

 

 
1,648

 
1,648

Exercise of stock options
36

 

 
374

 

 

 

 
374

Vesting of restricted share units
66

 

 
(1
)
 

 

 

 
(1
)
Shares withheld for employee taxes on awards vested & exercised

 

 
(195
)
 

 

 

 
(195
)
Stock-based compensation

 

 
1,862

 

 

 

 
1,862

ASC 606 adoption

 

 

 
(1,311
)
 

 

 
(1,311
)
Balance at March 31, 2018
109,784

 
1,097

 
833,311

 
777,589

 
(1,347,677
)
 
(9,343
)
 
254,977

Net earnings

 

 

 
13,753

 

 

 
13,753

Other comprehensive loss

 

 

 

 

 
(2,125
)
 
(2,125
)
Exercise of stock options
61

 
1

 
596

 

 

 

 
597

Vesting of restricted share units
25

 

 

 

 

 

 

Stock-based compensation

 

 
1,133

 

 

 

 
1,133

Balance at June 30, 2018
109,870

 
1,098

 
835,040

 
791,342

 
(1,347,677
)
 
(11,468
)
 
268,335

Net earnings

 

 

 
12,918

 

 

 
12,918

Other comprehensive income

 

 

 

 

 
900

 
900

Exercise of stock options
9

 

 
94

 

 

 

 
94

Vesting of restricted share units

 
1

 

 

 

 

 
1

Stock-based compensation

 

 
1,498

 

 

 

 
1,498

Balance at September 30, 2018
109,879

 
$
1,099

 
$
836,632

 
$
804,260

 
$
(1,347,677
)
 
$
(10,568
)
 
$
283,746

See accompanying notes to consolidated financial statements.



5


RENT-A-CENTER, INC. AND SUBSIDIARIES


CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(Unaudited)
 
 
Nine Months Ended September 30,
 
2019
 
2018
(In thousands)

Cash flows from operating activities
 
 
 
Net earnings
$
133,055

 
$
6,828

Adjustments to reconcile net earnings to net cash provided by operating activities
 
 
 
Depreciation of rental merchandise
455,143

 
461,484

Bad debt expense
11,591

 
10,372

Stock-based compensation expense
4,644

 
4,493

Depreciation of property assets
45,551

 
51,778

Loss on sale or disposal of property assets
278

 
2,529

Amortization of intangibles
237

 
496

Amortization of financing fees
2,574

 
4,074

Write-off of debt financing fees
2,168

 

Deferred income taxes
16,629

 
4,379

Changes in operating assets and liabilities, net of effects of acquisitions
 
 
 
Rental merchandise
(387,098
)
 
(375,013
)
Receivables
(11,891
)
 
(5,746
)
Prepaid expenses and other assets
10,080

 
(2,663
)
Operating lease right-of-use assets and lease liabilities
5,305

 

Accounts payable – trade
(8,796
)
 
7,711

Accrued liabilities
(51,341
)
 
13,133

Net cash provided by operating activities
228,129

 
183,855

Cash flows from investing activities
 
 
 
Purchase of property assets
(12,010
)
 
(22,491
)
Proceeds from sale of property assets
16,922

 
16,474

Hurricane insurance recovery proceeds
995

 

Acquisitions of businesses
(28,722
)
 
(2,049
)
Net cash used in investing activities
(22,815
)
 
(8,066
)
Cash flows from financing activities
 
 
 
Exercise of stock options
5,813

 
1,064

Shares withheld for payment of employee tax withholdings
(1,733
)
 
(283
)
Debt issuance costs
(8,454
)
 

Proceeds from debt
285,400

 
27,060

Repayments of debt
(568,140
)
 
(166,357
)
Net cash used in financing activities
(287,114
)
 
(138,516
)
Effect of exchange rate changes on cash
91

 
767

Net (decrease) increase in cash and cash equivalents
(81,709
)
 
38,040

Cash and cash equivalents at beginning of period
155,391

 
72,968

Cash and cash equivalents at end of period
$
73,682

 
$
111,008

See accompanying notes to condensed consolidated financial statements.


6

RENT-A-CENTER, INC. AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(Unaudited)


Note 1 - Basis of Presentation
The interim condensed consolidated financial statements of Rent-A-Center, Inc. included herein have been prepared by us pursuant to the rules and regulations of the Securities and Exchange Commission (“SEC”). Certain information and footnote disclosures normally included in financial statements prepared in accordance with U.S. generally accepted accounting principles ("GAAP") have been condensed or omitted pursuant to the SEC’s rules and regulations, although we believe the disclosures are adequate to make the information presented not misleading. We suggest these financial statements be read in conjunction with the financial statements and notes included in our Annual Report on Form 10-K for the year ended December 31, 2018. In our opinion, the accompanying unaudited interim financial statements contain all adjustments, consisting only of those of a normal recurring nature, necessary to present fairly our results of operations and cash flows for the periods presented. The results of operations for the periods presented are not necessarily indicative of the results to be expected for the full year.
These financial statements include the accounts of Rent-A-Center, Inc. and its direct and indirect subsidiaries. All intercompany accounts and transactions have been eliminated. Unless the context indicates otherwise, references to “Rent-A-Center” refer only to Rent-A-Center, Inc., the parent, and references to “we,” “us” and “our” refer to the consolidated business operations of Rent-A-Center and any or all of its direct and indirect subsidiaries. We report four operating segments: Core U.S., Acceptance Now, Mexico and Franchising.
Our Core U.S. segment consists of company-owned rent-to-own stores in the United States and Puerto Rico that lease household durable goods to customers on a rent-to-own basis. We also offer merchandise on an installment sales basis in certain of our stores under the names “Get It Now” and “Home Choice.”
Our Acceptance Now segment, which operates in the United States and Puerto Rico, and includes the recently acquired Merchants Preferred virtual business model, generally offers the rent-to-own transaction to consumers who do not qualify for financing from the traditional retailer through kiosks located within such retailers’ locations. Those kiosks can be staffed by an Acceptance Now employee (staffed locations) or employ a virtual solution where customers, either directly or with the assistance of a representative of the third-party retailer, initiate the rent-to-own transaction online in the retailers' locations using our virtual solutions (virtual locations).
Our Mexico segment consists of our company-owned rent-to-own stores in Mexico that lease household durable goods to customers on a rent-to-own basis.
Rent-A-Center Franchising International, Inc., an indirect, wholly owned subsidiary of Rent-A-Center, is a franchisor of rent-to-own stores. Our Franchising segment’s primary source of revenue is the sale of rental merchandise to its franchisees, who in turn offer the merchandise to the general public for rent or purchase under a rent-to-own transaction. The balance of our Franchising segment’s revenue is generated primarily from royalties based on franchisees’ monthly gross revenues.
Newly Adopted Accounting Pronouncements
In February 2016, the FASB issued ASU 2016-02, Leases (Topic 842), which replaces existing accounting literature relating to the classification of, and accounting for, leases. Under ASU 2016-02, a company must recognize for all leases (with the exception of leases with terms of 12 months or less) a liability representing a lessee's obligation to make lease payments arising from a lease, and a right-of-use asset representing the lessee's right to use, or control the use of, a specified asset for the lease term. Lessor accounting is largely unchanged, with certain improvements to align lessor accounting with the lessee accounting model and Topic 606, Revenue from Contracts with Customers. Adoption of ASU 2016-02 requires the use of a modified retrospective transition method to measure leases at the beginning of the earliest period presented in the consolidated financial statements. In July 2018, the FASB issued ASU 2018-11, allowing companies to apply a transition method for adoption of the new standard as of the adoption date, with recognition of any cumulative-effects as adjustments to the opening balance of retained earnings in the period of adoption. We adopted these ASUs beginning January 1, 2019 and elected the transition method under ASU 2018-11.
Our rent-to-own agreements, which comprise the majority of our annual revenue, fall within the scope of ASU 2016-02 under lessor accounting; however, the new standard does not significantly affect the timing of recognition or presentation of revenue for our rental contracts.
As a lessee, the new standard affected a substantial portion of our lease contracts. As of September 30, 2019, we have $268.1 million operating lease right-of-use assets and $272.5 million operating lease liabilities in our condensed consolidated balance sheet. Upon adoption, we identified impairment losses related to closure of our product service centers and Core U.S. stores resulting in a cumulative-effect decrease of $2.0 million, net of tax, to our January 1, 2019 retained earnings balance. There were no significant effects to our condensed consolidated statements of operations or condensed consolidated statements of cash flows.


7

RENT-A-CENTER, INC. AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS - (Continued)
(Unaudited)

We elected a package of optional practical expedients in our adoption of the new standard, including the option to retain the current classification for leases entered into prior to the date of adoption; the option not to reassess initial direct costs for capitalization for leases entered into prior to the date of adoption; and the option not to separate lease and non-lease components for our rent-to-own agreements as a lessor, and our real estate, and certain categories of equipment leases, as a lessee.
In conjunction with the adoption of the new lease accounting standard, we implemented a new back-office lease administration and accounting system to support the new accounting and disclosure requirements as a lessee. In addition, we implemented changes to our previous accounting policies, processes, and internal controls to ensure compliance with the new standard.
In February 2018, the FASB issued ASU 2018-02, Income Statement - Reporting Comprehensive Income (Topic 220): Reclassification of Certain Tax Effects from Accumulated Other Comprehensive Income, which allows a company to reclassify to retained earnings the disproportionate income tax effects of the Tax Act on items with accumulated other comprehensive income that the FASB refers to as having been stranded in accumulated other comprehensive income. The adoption of ASU 2018-02 was required for us beginning January 1, 2019. We elected not to exercise the option to reclassify stranded tax effects within accumulated other comprehensive income in each period in which the effect of the change in the U.S. federal corporate income tax rate in the Tax Act (or portion thereof) is recorded.
Note 2 - Acquisitions
On August 13, 2019, we completed the acquisition of substantially all of the assets of C/C Financial Corp. dba Merchants Preferred ("Merchants Preferred"), a nationwide provider of virtual rent-to-own services. The aggregate purchase price was approximately $46.6 million, including net cash consideration of approximately $28.0 million, and 701,918 shares of our common stock valued at $27.31 per share, as of the date of closing, less working capital adjustments of approximately $0.5 million.
Assets acquired and liabilities assumed in connection with the acquisition have been recorded at their fair values. The following table provides the preliminary estimated fair values of the identifiable assets acquired and liabilities assumed as of the acquisition date:
(in thousands)
August 13, 2019
Receivables
$
1,813

Prepaid expenses and other assets
138

Rental merchandise
17,903

Software
4,300

Right of use operating leases
404

Other intangible assets
7,600

Goodwill
14,934

Lease liabilities
(487
)
Net identifiable assets acquired
$
46,605


The fair value measurements were primarily based on significant unobservable inputs (level 3) developed using company-specific information. Certain fair value estimates were determined based on an independent valuation of the net assets acquired, including identifiable intangible assets, relating to dealer relationships, of $7.6 million, and software of $4.3 million. The fair value for dealer relationships and software were estimated using common industry valuation methods for similar asset types, based primarily on cost inputs and projected cash flows. The dealer relationships and software assets were both assigned remaining lives of 10 years.
In addition, we recorded goodwill of $14.9 million, which consists of the excess of the net purchase price over the fair value of the net assets acquired. The goodwill is not deductible for tax purposes.
The values reflected in the table above may change as we finalize our assessment of the acquired assets and liabilities. A change in these valuations may also impact the income tax related accounts and goodwill. Merchants Preferred results of operations are reflected in our unaudited Condensed Consolidated Statements of Operations from the date of acquisition.
In connection with this acquisition, we recorded approximately $1.1 million in acquisition-related expenses during the nine months ended September 30, 2019 including expenses related to legal, professional, and banking transaction fees. These costs were included in other charges and (gains) in our unaudited condensed consolidated statement of operations.


8

RENT-A-CENTER, INC. AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS - (Continued)
(Unaudited)

Note 3 - Revenues
The following table disaggregates our revenue for the periods ended September 30, 2019 and 2018:
 
Three Months Ended September 30, 2019
 
Core U.S.
 
Acceptance Now
 
Mexico
 
Franchising
 
Consolidated
(In thousands)
 
Store
 
 
 
 
 
 
 
 
 
Rentals and fees
$
389,421

 
$
148,711

 
$
12,663

 
$

 
$
550,795

Merchandise sales
29,185

 
35,667

 
700

 

 
65,552

Installment sales
16,952

 

 

 

 
16,952

Other
939

 
108

 
7

 

 
1,054

Total store revenues
436,497

 
184,486

 
13,370

 

 
634,353

Franchise
 
 
 
 
 
 
 
 
 
Merchandise sales

 

 

 
11,178

 
11,178

Royalty income and fees

 

 

 
3,840

 
3,840

Total revenues
$
436,497

 
$
184,486

 
$
13,370

 
$
15,018

 
$
649,371

 
Nine Months Ended September 30, 2019
 
Core U.S.
 
Acceptance Now
 
Mexico
 
Franchising
 
Consolidated
(In thousands)
 
Store
 
 
 
 
 
 
 
 
 
Rentals and fees
$
1,196,800

 
$
431,008

 
$
38,021

 
$

 
$
1,665,829

Merchandise sales
112,678

 
125,963

 
2,223

 

 
240,864

Installment sales
49,658

 

 

 

 
49,658

Other
2,514

 
426

 
22

 

 
2,962

Total store revenues
1,361,650

 
557,397

 
40,266

 

 
1,959,313

Franchise
 
 
 
 
 
 
 
 
 
Merchandise sales

 

 

 
30,307

 
30,307

Royalty income and fees

 

 

 
12,370

 
12,370

Total revenues
$
1,361,650

 
$
557,397

 
$
40,266

 
$
42,677

 
$
2,001,990

 
Three Months Ended September 30, 2018
 
Core U.S.
 
Acceptance Now
 
Mexico
 
Franchising
 
Consolidated
(In thousands)
 
Store
 
 
 
 
 
 
 
 
 
Rentals and fees
$
403,483

 
$
137,061

 
$
12,036

 
$

 
$
552,580

Merchandise sales
30,135

 
36,264

 
742

 

 
67,141

Installment sales
15,681

 

 

 

 
15,681

Other
2,021

 
113

 
6

 

 
2,140

Total store revenues
451,320

 
173,438

 
12,784

 

 
637,542

Franchise
 
 
 
 
 
 
 
 
 
Merchandise sales

 

 

 
4,135

 
4,135

Royalty income and fees

 

 

 
3,265

 
3,265

Total revenues
$
451,320

 
$
173,438

 
$
12,784

 
$
7,400

 
$
644,942



9

RENT-A-CENTER, INC. AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS - (Continued)
(Unaudited)

 
Nine Months Ended September 30, 2018
 
Core U.S.
 
Acceptance Now
 
Mexico
 
Franchising
 
Consolidated
(In thousands)
 
Store
 
 
 
 
 
 
 
 
 
Rentals and fees
$
1,226,233

 
$
418,684

 
$
34,780

 
$

 
$
1,679,697

Merchandise sales
106,828

 
130,347

 
2,312

 

 
239,487

Installment sales
49,459

 

 

 

 
49,459

Other
6,561

 
404

 
30

 

 
6,995

Total store revenues
1,389,081

 
549,435

 
37,122

 

 
1,975,638

Franchise
 
 
 
 
 
 
 
 
 
Merchandise sales

 

 

 
12,649

 
12,649

Royalty income and fees

 

 

 
10,428

 
10,428

Total revenues
$
1,389,081

 
$
549,435

 
$
37,122

 
$
23,077

 
$
1,998,715


Rental-Purchase Agreements
Core U.S., Acceptance Now, and Mexico
Rentals and Fees. Rental merchandise is leased to customers pursuant to rental purchase agreements, which provide for weekly, semi-monthly or monthly rental terms with non-refundable rental payments. At the expiration of each rental term, customers renew the rental agreement for the next rental term. Generally, the customer has the right to acquire title of the merchandise either through a purchase option or through payment of all required rental terms. Customers can terminate the agreement at the end of any rental term without penalty. Therefore rental transactions are accounted for as operating leases.
Rental payments received at our Core U.S., ANOW (excluding Merchants Preferred) and Mexico locations must be prepaid and revenue is recognized over the rental term. Under Merchants Preferred virtual business model, revenues are earned prior to the rental payment due date. Therefore, revenue is accrued prior to receipt of the rental payment, net of estimated returns and uncollectible renewal payments. See Note 4 for additional information regarding accrued rental revenue and the related allowances for returns and uncollectible payments.
Cash received for rental payments, including fees, prior to the period in which it should be recognized, is deferred and recognized according to the rental term. At September 30, 2019 and December 31, 2018, we had $39.1 million and $42.1 million, respectively, in deferred revenue included in accrued liabilities related to our rental purchase agreements. Revenue related to various payment, reinstatement or late fees is recognized when paid by the customer at the point service is provided. Rental merchandise is depreciated using the income forecasting method and is recognized in cost of sales over the rental term.
We also offer additional product plans along with our rental agreements which provide customers with liability protection against significant damage or loss of a product, and club membership benefits, including various discount programs and product service and replacement benefits in the event merchandise is damaged or lost. Customers renew product plans in conjunction with their rental term renewals, and can cancel the plans at any time. Revenue for product plans is recognized over the term of the plan. Costs incurred related to product plans are primarily recognized in cost of sales.
Revenue from contracts with customers
Core U.S., Acceptance Now, and Mexico
Merchandise Sales. Merchandise sales include payments received for the exercise of the early purchase option offered through our rental purchase agreements or merchandise sold through point of sale transactions. Revenue for merchandise sales is recognized when payment is received and ownership of the merchandise passes to the customer. The remaining net value of merchandise sold is recorded to cost of sales at the time of the transaction.
Installment Sales. Revenue from the sale of merchandise in our retail installment stores is recognized when the installment note is signed and control of the merchandise has passed to the customer. The cost of merchandise sold through installment agreements is recognized in cost of sales at the time of the transaction. We offer extended service plans with our installment agreements which are administered by third parties and provide customers with product service maintenance beyond the term of the installment agreement. Payments received for extended service plans are deferred and recognized, net of related costs, when the installment payment plan is complete and the service plan goes into effect. Customers can cancel extended service plans at any time during the installment agreement and receive a refund for payments previously made towards the plan. At September 30, 2019 and


10

RENT-A-CENTER, INC. AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS - (Continued)
(Unaudited)

December 31, 2018, we had $2.8 million and $3.0 million, respectively, in deferred revenue included in accrued liabilities related to extended service plans.
Other. Other revenue primarily consisted of external maintenance and repair services provided by the Company’s service department, in addition to other miscellaneous product plans offered to our rental and installment customers. We completed the shut down of our service department operations early in the first quarter of 2019. Revenue for other product plans is recognized in accordance with the terms of the applicable plan agreement.
Franchising Merchandise Sales. Revenue from the sale of rental merchandise is recognized upon shipment of the merchandise to the franchisee.
Royalty Income and Fees. Franchise royalties, including franchisee contributions to corporate advertising funds, represent sales-based royalties calculated as a percentage of gross rental payments and sales. Royalty revenue is recognized as rental payments and sales occur. Franchise fees are initial fees charged to franchisees for new or converted franchise stores. Franchise fee revenue is recognized on a straight-line basis over the term of the franchise agreement. At September 30, 2019 and December 31, 2018, we had $4.4 million and $4.1 million, respectively, in deferred revenue included in accrued liabilities related to franchise fees.
Note 4 - Receivables and Allowance for Doubtful Accounts
Installment sales receivables consist primarily of receivables due from customers for the sale of merchandise in our retail installment stores. Trade and notes receivables consist primarily of amounts due from our rental customers for renewal and uncollected rental payments; amounts owed from our franchisees for inventory purchases, earned royalties and other obligations; and other corporate related receivables.
Receivables consist of the following:
(In thousands)
September 30, 2019
 
December 31, 2018
Installment sales receivables
$
52,163

 
$
54,746

Trade and notes receivables
24,580

 
19,782

Total receivables
76,743

 
74,528

Less allowance for doubtful accounts
(5,981
)
 
(4,883
)
Total receivables, net of allowance for doubtful accounts
$
70,762

 
$
69,645


We maintain allowances against our receivable balances, primarily related to expected merchandise returns and uncollectible payments due from our virtual rental and installment customers. The allowance for doubtful accounts related to trade and notes receivable was $2.8 million and $1.3 million at September 30, 2019 and December 31, 2018, respectively. The allowance for doubtful accounts related to installment sales receivable was $3.2 million and $3.6 million at September 30, 2019 and December 31, 2018, respectively.
Changes in our allowance for doubtful accounts are as follows: 
(In thousands)
September 30, 2019
Beginning allowance for doubtful accounts
$
4,883

Bad debt expense (1)
10,198

Estimated returns and uncollectible rental payments (2)
1,393

Accounts written off
(10,913
)
Recoveries
420

 Ending allowance for doubtful accounts
$
5,981

(1) Bad debt expense is primarily related to uncollectible installment payments, franchisee obligations, and other corporate receivables, and is recognized in other store operating expenses in our condensed consolidated financial statements.
(2) Estimated returns and uncollectible rental payments is recognized as a reduction to rental revenue in our condensed consolidated financial statements.
Note 5 - Leases
We lease space for all of our Core U.S. and Mexico stores under operating leases expiring at various times through 2024. Most of our store leases are five year leases and contain renewal options for additional periods ranging from three to five years at rental rates adjusted according to agreed-upon formulas. We evaluate all leases to determine if it is likely that we will exercise future


11

RENT-A-CENTER, INC. AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS - (Continued)
(Unaudited)

renewal options and in most cases we are not reasonably certain of exercise due to competing market rental rates and lack of significant penalty or business disruption incurred by not exercising the renewal options. We have elected not to use the short-term lease exemption for our real estate leases. Therefore, we include month-to-month leases in operating lease right-of-use assets and operating lease liabilities in our condensed consolidated balance sheet. In certain store sales, we enter into lease assignment agreements with the buyer, but remain as the primary obligor under the original lease for the remaining active term. These assignments are therefore classified as subleases and the original lease is included in our operating lease right-of-use assets and operating lease liabilities in our condensed consolidated balance sheet.
We lease vehicles for all of our Core U.S. stores under operating leases with lease terms expiring twelve months after the start date of the lease. We classify these leases as short-term and have elected the short-term lease exemption for our vehicle leases, and have therefore excluded them from our operating lease right-of-use assets within our condensed consolidated balance sheet. We also lease vehicles for all of our Mexico stores which have terms expiring at various times through 2022 with rental rates adjusted periodically for inflation. Finally, we have a minimal number of equipment leases, primarily related to temporary storage and certain back office technology hardware assets.
For all of the leases described above, we have elected to use the practical expedient not to separate the lease and non-lease components and account for these as a single component. We have also elected the practical expedients that remove the requirement to reassess whether expired or existing contracts contain leases and the requirement to reassess the lease classification for any existing leases prior to the adoption date.
Operating lease right-of-use assets and operating lease liabilities are discounted using our incremental borrowing rate, since the implicit rate is not readily determinable. We do not currently have any financing leases.
Operating lease costs are recorded on a straight-line basis within other store expenses in our condensed consolidated statements of operations.
Total operating lease costs by expense type:
 
Three Months Ended
 
Nine Months Ended
(in thousands)
September 30, 2019
 
September 30, 2019
Operating lease cost included in other store expenses(1)
$
36,441

 
$
111,226

Operating lease cost included in other charges
2,933

 
10,185

Sublease receipts
(2,065
)
 
(5,559
)
Total operating lease charges
$
37,309

 
$
115,852

(1) Includes short-term lease costs, which are not significant.
Supplemental cash flow information related to leases:
 
Nine Months Ended
(in thousands)
September 30, 2019
Cash paid for amounts included in measurement of operating lease liabilities
$
91,235

Cash paid for short-term operating leases not included in operating lease liabilities
21,247

Right-of-use assets obtained in exchange for new operating lease liabilities
36,371

Weighted-average discount rate and weighted-average remaining lease term:
(in thousands)
September 30, 2019
Weighted-average discount rate(1)
7.9
%
Weighted-average remaining lease term (in years)
4

(1) January 1, 2019 incremental borrowing rate was used for leases in existence at the time of adoption of ASU 2016-02.


12

RENT-A-CENTER, INC. AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS - (Continued)
(Unaudited)

Reconciliation of undiscounted operating lease liabilities to the present value operating lease liabilities at September 30, 2019:
(In thousands)
Operating Leases
2019
$
30,741

2020
109,746

2021
78,774

2022
49,954

2023
24,887

Thereafter
11,976

Total undiscounted operating lease liabilities
306,078

Less: Interest
(33,563
)
Total present value of operating lease liabilities
$
272,515

 
In accordance with ASC 840, future minimum rental payments for operating leases with remaining lease terms in excess of one year, at December 31, 2018:
(In thousands)
Operating Leases
2019
$
145,345

2020
116,785

2021
80,362

2022
47,417

2023
16,460

Thereafter
2,280

Total future minimum rental payments
$
408,649

 
Note 6 - Income Taxes
The effective tax rate was (4.15)% and 17.15% for the three and nine months ended September 30, 2019, compared to 16.56% and 35.63% for the respective periods in 2018. The effective tax rate for the three and nine months ended September 30, 2019 was lower than the expected statutory tax rate of 21%, primarily as a result of the reversal of previously recorded reserves for uncertain tax positions due to the lapse of the statute of limitations for certain years in certain jurisdictions.
Note 7 - Senior Debt, net
On August 5, 2019, we entered into a new Term Loan Credit Agreement (the “Term Loan Credit Agreement”) providing for a seven-year $200 million senior secured term loan facility and an Asset Based Loan Credit Agreement (the “ABL Credit Agreement”) providing a five-year asset-based revolving credit facility (the “ABL Credit Facility”) with commitments of $300 million, the proceeds of which were used for the redemption of all of our outstanding senior notes. The amounts outstanding under the Term Loan Credit Agreement and ABL Credit Facility were $200.0 million and $60.0 million at September 30, 2019, respectively.
Proceeds from the Term Loan Credit Agreement were net of original issue discount of $2.0 million upon issuance from the lenders. In addition, in connection with the closing of the Term Loan Credit Agreement and the ABL Credit Facility, we incurred approximately $6.3 million in debt issuance costs. The original issue discount and debt issuance costs will be amortized over the remaining terms of the respective credit agreements. As of September 30, 2019, the total unamortized balance of debt issuance costs relating to our senior debt and original issue discount reported in the Condensed Consolidated Balance Sheet were $7.0 million and $2.0 million, respectively.
We also utilize the ABL Credit Facility for the issuance of letters of credit. As of September 30, 2019, we have issued letters of credit in the aggregate amount of $92 million.
Term Loan Credit Agreement
The Term Loan Credit Agreement, which matures on August 5, 2026, amortizes in equal quarterly installments at a rate of 1.00% per annum of the original principal amount thereof, with the remaining balance due at final maturity. Interest on the Term Loan Credit Agreement will accrue at the Eurodollar rate plus an applicable margin equal to 4.50%. The margin on the Term Loan Credit Agreement was 6.63% at September 30, 2019.


13

RENT-A-CENTER, INC. AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS - (Continued)
(Unaudited)

The Term Loan Credit Agreement permits the Company to prepay the term loans, in whole or in part, without penalty on or after the six-month anniversary of the Closing Date. It also permits the Company to incur incremental term loans in an aggregate amount equal to $150 million plus the amount of voluntary prepayments of the term loans and an unlimited amount subject to a pro forma consolidated senior secured leverage ratio of not greater than 2.00 to 1.00, subject to certain other conditions.
The obligations under the Term Loan Credit Agreement are guaranteed by certain of our subsidiaries. The Term Loan Credit Agreement and the guarantees are secured on a first-priority basis by substantially all of the tangible and intangible assets of the company and the guarantors, other than collateral subject to a first-priority lien under the ABL Credit Agreement, consisting of, among other things, accounts receivable, inventory and bank accounts (and funds on deposit therein), in which the Term Loan Credit Agreement and the guarantees have a second-priority security interest, in each case, subject to certain exceptions.
The Term Loan Credit Agreement contains covenants that are usual and customary for facilities and transactions of this type and that, among other things, restrict the ability of the company and its restricted subsidiaries to:
create certain liens and enter into certain sale and lease-back transactions, excluding the sale and lease-back of the company headquarters;
create, assume, incur or guarantee certain indebtedness;
consolidate or merge with, or convey, transfer or lease all or substantially all of the company’s and its restricted subsidiaries’ assets, to another person
pay dividends or make other distributions on, or repurchase or redeem, the company’s capital stock or certain other debt; and
make other restricted payments.
These covenants are subject to a number of limitations and exceptions set forth in the Term Loan Credit Agreement. We are currently permitted to pay dividends and repurchase the company's common stock without limitation.
The Term Loan Credit Agreement provides for customary events of default, including, but not limited to, failure to pay principal and interest, failure to comply with covenants, agreements or conditions, and certain events of bankruptcy or insolvency involving the Company and its significant subsidiaries.
ABL Credit Agreement
The ABL Credit Facility will mature on August 5, 2024. The Borrowers (as defined in the ABL Credit Agreement) may borrow only up to the lesser of the level of the then-current Borrowing Base and the committed maximum borrowing capacity of $300 million. The Borrowing Base is tied to the Eligible Installment Sales Accounts, Inventory and Eligible Rental Contracts, reduced by Reserves, as defined in the ABL Credit Agreement. We provide to the Agent information necessary to calculate the Borrowing Base within 30 days of the end of each calendar month, unless liquidity is less than 15% of the maximum borrowing capacity of the ABL Credit Agreement or $45 million, in which case we must provide weekly information.
Interest is payable on the ABL Credit Facility at a fluctuating rate of interest determined by reference to the Eurodollar rate plus an applicable margin of 1.50% to 2.00%. The margin on the ABL Credit Facility was 3.63% at September 30, 2019. A commitment fee equal to 0.250% to 0.375% of the unused portion of the ABL Credit Facility fluctuates dependent upon average utilization for the prior month as defined by a pricing grid included in the ABL Credit Agreement. The commitment fee at September 30, 2019 was 0.375%. We paid $0.3 million of commitment fees during the third quarter of 2019.
Letters of credit are limited to the lesser of (x) $150 million, subject to certain limitations, and (y) the aggregate unused availability then in effect.
Subject to certain conditions, the ABL Credit Facility may be expanded by up to $100 million in additional commitments, subject to a pro forma fixed charge coverage ratio being greater than 1.10 to 1.00.
The obligations under the ABL Credit Agreement are guaranteed by the company and certain of the company’s subsidiaries. The ABL Credit Agreement and the guarantees are secured on a first-priority basis on all our and the guarantors’ accounts receivable, inventory and bank accounts (and funds on deposit therein) and a second-priority basis on all of the tangible and intangible assets (second in priority to the liens securing the Term Loan Credit Agreement) of such persons, in each case, subject to certain exceptions.
The ABL Credit Agreement contains covenants that are usual and customary for facilities and transactions of this type and are substantially the same as covenants in the Term Loan Credit Agreement. The ABL Credit Facility also requires the maintenance of a Consolidated Fixed Charge Coverage Ratio (as defined in the ABL Credit Agreement) of 1.10 to 1.00 at the end of each fiscal quarter when either (i) certain specified events of default have occurred and are continuing or (ii) availability is less than or equal to the greater of $33.75 million and 15% of the line cap then in effect.


14

RENT-A-CENTER, INC. AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS - (Continued)
(Unaudited)

The ABL Credit Agreement provides for customary events of default that are substantially the same as events of default in the Term Loan Credit Agreement.
Note 8 - Senior Notes
On November 2, 2010, we issued $300 million in senior unsecured notes due November 2020, bearing interest at 6.625%, pursuant to an indenture dated November 2, 2010, among Rent-A-Center, Inc., its subsidiary guarantors and The Bank of New York Mellon Trust Company, as trustee. On May 2, 2013, we issued $250 million in senior unsecured notes due May 2021, bearing interest at 4.75%, pursuant to an indenture dated May 2, 2013, among Rent-A-Center, Inc., its subsidiary guarantors and The Bank of New York Mellon Trust Company, as trustee.
On August 5, 2019, Rent-A-Center irrevocably deposited the redemption price for the 6.625% and 4.75% senior notes with the trustee, and the indentures were satisfied and discharged. The 6.625% and 4.75% senior notes were redeemed on August 15, 2019, at a price equal to 100% of their principal amount plus accrued and unpaid interest to, but excluding, the redemption date. As a result, Rent-A-Center and its subsidiary guarantors were released from their respective obligations under the 6.625% and 4.75% senior notes as of August 5, 2019. As of December 31, 2018, we had $540.0 million in senior notes outstanding, net of unamortized issuance costs.
In connection with redeeming the senior unsecured notes, we recorded a write-down of previously unamortized debt issuance costs of approximately $2.0 million in the third quarter of 2019.
Note 9 - Fair Value
We follow a three-tier fair value hierarchy, which classifies the inputs used in measuring fair values, in determining the fair value of our non-financial assets and non-financial liabilities, which consist primarily of goodwill. These tiers include: Level 1, defined as observable inputs such as quoted prices for identical instruments in active markets; Level 2, defined as inputs other than quoted prices in active markets that are either directly or indirectly observable; and Level 3, defined as unobservable inputs in which little or no market data exists, therefore requiring an entity to develop its own assumptions. There were no changes in the methods and assumptions used in measuring fair value during the period.
At September 30, 2019, our financial instruments include cash and cash equivalents, receivables, payables, and outstanding borrowings against our ABL and Term Loan Credit Facilities. The carrying amount of cash and cash equivalents, receivables and payables approximates fair value at September 30, 2019 and December 31, 2018, because of the short maturities of these instruments. In addition, the interest rates on our Term Loan and ABL Credit Facilities are variable and, therefore, the carrying value of outstanding borrowings approximates their fair value.
Note 10 - Other Charges and (Gains)
Cost Savings Initiatives. During 2018, we began execution of multiple cost savings initiatives, including reductions in overhead and supply chain, resulting in pre-tax charges during the first nine months of 2019 consisting of $4.7 million in lease impairment charges, $2.8 million in severance and other payroll-related costs, $2.2 million in other miscellaneous shutdown and holding costs, and $0.4 million in disposal of fixed assets. Costs incurred during the first nine months of 2018 related to these initiatives included pre-tax charges of $6.8 million in contract termination fees, $7.0 million in severance and other payroll-related costs, $1.9 million in legal and advisory fees, $1.1 million in other miscellaneous shutdown costs, $0.9 million in lease obligation costs, $0.4 million related to the write-down of capitalized software, and $0.1 million in disposal of fixed assets.
Store Consolidation Plan. During the first nine months of 2019, we closed 83 Core U.S. stores, resulting in pre-tax charges of $3.1 million in lease impairment charges, $1.7 million in other miscellaneous shutdown and holding costs, $0.8 million in disposal of fixed assets, and $0.4 million in severance and other payroll-related costs. During the first nine months of 2018, we closed 129 Core U.S. stores and 9 locations in Mexico, resulting in pre-tax charges of $10.5 million, consisting of $7.9 million in lease obligation costs, $1.5 million in disposal of fixed assets, $0.9 million in other miscellaneous shutdown and holding costs, and $0.2 million in severance and other payroll-related costs.
Vintage Settlement. On April 22, 2019, we agreed to settle (the "Vintage Settlement") all litigation with Vintage Rodeo Parent, LLC, Vintage Rodeo Acquisition, Inc., Vintage Capital Management, LLC (collectively, "Vintage Capital") and B. Riley Financial, Inc. ("B. Riley") relating to our termination of the Agreement and Plan of Merger (the "Merger Agreement") among Vintage Rodeo Parent, LLC, Vintage Rodeo Acquisition, Inc. and Rent-A-Center, Inc. In the Vintage Settlement, we received a payment of $92.5 million in cash in May 2019, of which we retained net pre-tax proceeds of approximately $80 million following payment of all remaining costs, fees and expenses relating to the termination (the "Vintage Settlement Proceeds"). The Vintage Settlement was recorded as a pre-tax gain upon receipt.


15

RENT-A-CENTER, INC. AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS - (Continued)
(Unaudited)

Merchants Preferred Acquisition. On August 13, 2019, we completed the previously announced acquisition of substantially all of the assets of Merchants Preferred, a nationwide virtual rent-to-own provider. In connection with this acquisition, we recorded approximately $1.1 million in acquisition-related expenses during the nine months ended September 30, 2019 including expenses related to legal, professional, and banking transaction fees.
Write-down of Capitalized Software. During the first nine months of 2018, we discontinued certain IT software projects and as a result incurred pre-tax charges of $1.9 million, related to the write-down of capitalized assets.
Activity with respect to other charges and (gains) for the nine months ended September 30, 2019 is summarized in the below table:
(in thousands)
 Accrued Charges at December 31, 2018
 
Charges & Adjustments
 
Payments & Adjustments
 
 Accrued Charges at September 30, 2019
Cash charges:
 
 
 
 
 
 
 
Labor reduction costs
$
7,623

 
$
3,160

 
$
(9,356
)
 
$
1,427

Lease obligation costs(1)
4,882

 

 
(4,882
)
 

Other miscellaneous

 
3,914

 
(3,914
)
 

Total cash charges
$
12,505

 
7,074

 
$
(18,152
)
 
$
1,427

Non-cash charges:
 
 
 
 
 
 
 
Asset impairments(2)
 
 
9,091

 
 
 
 
Other(3)
 
 
(57,473
)
 
 
 
 
Total other gains
 
 
$
(41,308
)
 
 
 
 
(1) Upon adoption of ASU 2016-02, previously accrued lease obligation costs related to discontinued operations were eliminated and are now reflected as an adjustment to our operating lease right-of-use assets in our condensed consolidated balance sheet.
(2) Includes impairments of operating lease right-of-use assets and other property assets related to the closure of RTO stores and our product service centers in the first nine months of 2019.
(3) Other primarily includes the Vintage Settlement Proceeds and insurance proceeds related to the 2017 hurricanes, offset by the Blair class action settlement (refer to Note 13 for additional details), incremental legal and professional fees related to the termination of the Merger Agreement and the Merchants Preferred acquisition, and state tax audit assessments.
Note 11 - Segment Information
The operating segments reported below are the segments for which separate financial information is available and for which segment results are evaluated by the chief operating decision makers. Our operating segments are organized based on factors including, but not limited to, type of business transactions, geographic location and store ownership. All operating segments offer merchandise from four basic product categories: consumer electronics, appliances, computers, furniture and accessories. Our Core U.S. and Franchising segments also offer smartphones.
Segment information for the three and nine months ended September 30, 2019 and 2018 is as follows: 
 
Three Months Ended September 30,
 
Nine Months Ended September 30,
(in thousands)
2019
 
2018
 
2019
 
2018
Revenues
 
 
 
 
 
 
 
Core U.S.
$
436,497

 
$
451,320

 
$
1,361,650

 
$
1,389,081

Acceptance Now
184,486

 
173,438

 
557,397

 
549,435

Mexico
13,370

 
12,784

 
40,266

 
37,122

Franchising
15,018

 
7,400

 
42,677

 
23,077

Total revenues
$
649,371

 
$
644,942

 
$
2,001,990

 
$
1,998,715



16

RENT-A-CENTER, INC. AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS - (Continued)
(Unaudited)

 
Three Months Ended September 30,
 
Nine Months Ended September 30,
(in thousands)
2019
 
2018
 
2019
 
2018
Gross profit
 
 
 
 
 
 
 
Core U.S.
$
306,881

 
$
313,771

 
$
945,392

 
$
975,231

Acceptance Now
80,113

 
81,586

 
246,821

 
256,441

Mexico
9,286

 
8,885

 
27,966

 
25,756

Franchising
3,716

 
3,498

 
12,754

 
11,176

Total gross profit
$
399,996

 
$
407,740

 
$
1,232,933

 
$
1,268,604

 
Three Months Ended September 30,
 
Nine Months Ended September 30,
(in thousands)
2019
 
2018
 
2019
 
2018
Operating profit
 
 
 
 
 
 
 
Core U.S.
$
52,175

 
$
43,221

 
$
170,411

 
$
115,135

Acceptance Now
21,830

 
26,278

 
66,077

 
70,865

Mexico
1,213

 
922

 
3,906

 
2,306

Franchising
1,135

 
522

 
4,716

 
3,687

Total segments
76,353

 
70,943

 
245,110

 
191,993

Corporate
(37,506
)
 
(45,311
)
 
(59,085
)
 
(149,480
)
Total operating profit
$
38,847

 
$
25,632

 
$
186,025

 
$
42,513

 
Three Months Ended September 30,
 
Nine Months Ended September 30,
(in thousands)
2019
 
2018
 
2019
 
2018
Depreciation and amortization
 
 
 
 
 
 
 
Core U.S.
$
5,037

 
$
6,216

 
$
15,619

 
$
19,482

Acceptance Now
379

 
421

 
1,040

 
1,288

Mexico
82

 
222

 
317

 
839

Franchising
3

 
45

 
42

 
133

Total segments
5,501

 
6,904

 
17,018

 
21,742

Corporate
9,393

 
10,042

 
28,770

 
30,532

Total depreciation and amortization
$
14,894

 
$
16,946

 
$
45,788

 
$
52,274

 
Three Months Ended September 30,
 
Nine Months Ended September 30,
(in thousands)
2019
 
2018
 
2019
 
2018
Capital expenditures
 
 
 
 
 
 
 
Core U.S.
$
4,129

 
$
3,586

 
$
5,594

 
$
12,801

Acceptance Now
24

 
76

 
125

 
156

Mexico
35

 
113

 
65

 
151

Total segments
4,188

 
3,775

 
5,784

 
13,108

Corporate
2,734

 
3,021

 
6,226

 
9,383

Total capital expenditures
$
6,922

 
$
6,796

 
$
12,010

 
$
22,491



17

RENT-A-CENTER, INC. AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS - (Continued)
(Unaudited)

(in thousands)
September 30, 2019
 
December 31, 2018
On rent rental merchandise, net
 
 
 
Core U.S.
$
377,101

 
$
424,829

Acceptance Now
241,591

 
242,978

Mexico
15,048

 
16,001

Total on rent rental merchandise, net
$
633,740

 
$
683,808

(in thousands)
September 30, 2019
 
December 31, 2018
Held for rent rental merchandise, net
 
 
 
Core U.S.
$
104,341

 
$
117,294

Acceptance Now
1,151

 
1,207

Mexico
4,439

 
5,161

Total held for rent rental merchandise, net
$
109,931

 
$
123,662

(in thousands)
September 30, 2019
 
December 31, 2018
Assets by segment
 
 
 
Core U.S.
$
887,795

 
$
714,914

Acceptance Now(1)
330,727

 
312,151

Mexico
30,616

 
29,321

Franchising
8,412

 
4,287

Total segments
1,257,550

 
1,060,673

Corporate
240,382

 
336,244

Total assets
$
1,497,932

 
$
1,396,917


(1) Includes $14.9 million of goodwill recorded in the third quarter of 2019 related to the acquisition of Merchants Preferred.
Note 12 - Stock-Based Compensation
We recognized $2.0 million and $1.5 million in pre-tax compensation expense related to stock options and restricted stock units during the three months ended September 30, 2019 and 2018, respectively, and $4.6 million and $4.5 million during the nine months ended September 30, 2019 and 2018, respectively. During the nine months ended September 30, 2019, we granted approximately 277,000 stock options, 278,000 market-based performance restricted stock units and 199,000 time-vesting restricted stock units. The stock options granted were valued using a Black-Scholes pricing model with the following assumptions: an expected volatility of 48.28% to 55.17%, a risk-free interest rate of 1.75% to 2.34%, an expected dividend yield of 0% to 3.76%, and an expected term of 3.50 to 5.75 years. The weighted-average exercise price of the options granted during the nine months ended September 30, 2019 was $21.34 and the weighted-average grant-date fair value was $9.27. Performance-based restricted stock units are valued using a Monte Carlo simulation. Time-vesting restricted stock units are valued using the closing price on the trading day immediately preceding the day of the grant. The weighted-average grant date fair value of the market-based performance and time-vesting restricted stock units granted during the nine months ended September 30, 2019 was $33.70 and $21.05, respectively.
Note 13 - Contingencies
From time to time, the Company, along with our subsidiaries, is party to various legal proceedings arising in the ordinary course of business. We reserve for loss contingencies that are both probable and reasonably estimable. We regularly monitor developments related to these legal proceedings, and review the adequacy of our legal reserves on a quarterly basis. We do not expect these losses to have a material impact on our condensed consolidated financial statements if and when such losses are incurred.
We are subject to unclaimed property audits by states in the ordinary course of business. The property subject to review in the audit process include unclaimed wages, vendor payments and customer refunds. State escheat laws generally require entities to report and remit abandoned and unclaimed property to the state. Failure to timely report and remit the property can result in assessments that could include interest and penalties, in addition to the payment of the escheat liability itself. We routinely remit escheat payments to states in compliance with applicable escheat laws.
Blair v. Rent-A-Center, Inc. This matter is a state-wide class action complaint originally filed on March 13, 2017 in the Federal District Court for the Northern District of California. The complaint alleges various claims, including that our cash sales and total


18

RENT-A-CENTER, INC. AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS - (Continued)
(Unaudited)

rent to own prices exceed the pricing permitted under the Karnette Rental-Purchase Act. Following a court-ordered mediation on March 28, 2019, we reached an agreement in principle to settle this matter for a total of $13 million, including attorneys’ fees. The settlement was approved by the court in October 2019. We have denied any liability in the settlement and agreed to the settlement in order to avoid additional expensive, time-consuming litigation. We recorded the pre-tax charge for this settlement in the first quarter of 2019, and the settlement amount will be paid in November 2019.
Velma Russell v. Acceptance Now. This purported class action arising out of calls made by Acceptance Now to customers’ reference(s) was filed on January 29, 2019 in Massachusetts state court. Specifically, plaintiffs seek to certify a class representing any references of customers (within the state of Massachusetts) during the 4 years prior to the filing date that were contacted by Acceptance Now more frequently during a 12 month period than is permitted by Massachusetts state law. The plaintiffs are seeking injunctive relief and statutory damages of $25 per reference which may be tripled to $75 per reference. References are not parties to our consumer arbitration agreement. We operate 12 Acceptance Now locations in Massachusetts. Discovery has commenced and a mediation took place in September 2019. We intend to continue to vigorously defend these claims, however, we cannot assure you that we will be found to have no liability in this matter.
Federal Trade Commission civil investigative demand. In April 2019, along with other rent-to-own companies, we received a civil investigative demand from the Federal Trade Commission ("FTC") seeking information regarding certain transactions involving the purchase and sale of customer lease agreements, and whether such transactions violated the FTC Act. Although we believe such transactions were in compliance with the FTC Act, this inquiry could lead to an enforcement action and/or a consent order, and substantial costs. The Company has provided substantial information in response to this inquiry and continues to work with the FTC to resolve this matter.
Note 14 - Earnings Per Common Share
Summarized basic and diluted earnings per common share were calculated as follows:
 
Three Months Ended September 30,
 
Nine Months Ended September 30,
(in thousands, except per share data)
2019
 
2018
 
2019
 
2018
Numerator:
 
 
 
 
 
 
 
Net earnings
$
31,277

 
$
12,918

 
$
133,055

 
$
6,828

Denominator:
 
 
 
 
 
 
 
Weighted-average shares outstanding
54,487

 
53,508

 
54,190

 
53,455

Effect of dilutive stock awards(1)
1,571

 
1,404

 
1,563

 
946

Weighted-average dilutive shares
56,058

 
54,912

 
55,753

 
54,401

 
 
 
 
 
 
 
 
Basic earnings per common share
$
0.57

 
$
0.24

 
$
2.46

 
$
0.13

Diluted earnings per common share
$
0.56

 
$
0.24

 
$
2.39

 
$
0.13

Anti-dilutive securities excluded from diluted loss per common share:
 
 
 
 
 
 
 
Anti-dilutive performance share units
260

 
211

 
260

 
211

Anti-dilutive stock options
974

 
1,417

 
1,047

 
1,672



19


RENT-A-CENTER, INC. AND SUBSIDIARIES


Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations.
CAUTIONARY NOTE REGARDING FORWARD-LOOKING STATEMENTS
This Quarterly Report on Form 10-Q includes “forward-looking” statements within the meaning of the Private Securities Litigation Reform Act of 1995. Forward-looking statements can be identified by the fact that they do not relate strictly to historical or current facts. They often include words such as “believes,” “expects,” “anticipates,” “estimates,” “intends,” “plans,” “seeks” or words of similar meaning, or future or conditional verbs, such as “will,” “should,” “could,” “may,” “aims,” “intends,” or “projects.” A forward-looking statement is neither a prediction nor a guarantee of future events or circumstances, and those future events or circumstances may not occur. You should not place undue reliance on forward-looking statements, which speak only as of the date of this Quarterly Report on Form 10-Q. These forward-looking statements are based on currently available operating, financial and competitive information and are subject to various risks and uncertainties. Our actual future results and trends may differ materially depending on a variety of factors, including, but not limited to, the risks and uncertainties discussed under “Risk Factors” and “Management’s Discussion and Analysis of Financial Condition and Results of Operations.” Given these risks and uncertainties, you should not rely on forward-looking statements as a prediction of actual results. Any or all of the forward-looking statements contained in this Quarterly Report on Form 10-Q and any other public statement made by us, including by our management, may turn out to be incorrect. We are including this cautionary note to make applicable and take advantage of the safe harbor provisions of the Private Securities Litigation Reform Act of 1995 for forward-looking statements. We expressly disclaim any obligation to update or revise any forward-looking statements, whether as a result of new information, future events, changes in assumptions or otherwise. Factors that could cause or contribute to these differences include, but are not limited to:
the general strength of the economy and other economic conditions affecting consumer preferences and spending;
factors affecting the disposable income available to our current and potential customers;
changes in the unemployment rate;
capital market conditions, including availability of funding sources for us;
changes in our credit ratings;
difficulties encountered in improving the financial and operational performance of our business segments, including our ability to execute our franchise strategy;
risks associated with pricing changes and strategies being deployed in our businesses;
our ability to continue to realize benefits from our initiatives regarding cost-savings and other EBITDA enhancements, efficiencies and working capital improvements;
our ability to continue to effectively operate and execute our strategic initiatives;
failure to manage our store labor and other store expenses;
disruptions caused by the operation of our store information management systems;
our ability to realize the strategic benefits from the Merchants Preferred Acquisition, including achieving expected synergies and operating efficiencies from the acquisition;
our ability to successfully integrate Merchants Preferred's operations which may be more difficult, time-consuming or costly than expected;
operating costs, loss of retail partners and business disruption arising from the Merchants Preferred Acquisition;
the ability to retain certain key employees at Merchants Preferred;
risks related to Merchants Preferred's virtual rent-to-own business;
our transition to more-readily scalable "cloud-based" solutions;
our ability to develop and successfully implement digital or E-commerce capabilities, including mobile applications;
disruptions in our supply chain;
limitations of, or disruptions in, our distribution network;
rapid inflation or deflation in the prices of our products;
our ability to execute and the effectiveness of a store consolidation, including our ability to retain the revenue from customer accounts merged into another store location as a result of a store consolidation;
our available cash flow and our ability to generate sufficient cash flow to pay dividends;
our ability to identify and successfully market products and services that appeal to our customer demographic;
consumer preferences and perceptions of our brands;


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RENT-A-CENTER, INC. AND SUBSIDIARIES


our ability to retain the revenue associated with acquired customer accounts and enhance the performance of acquired stores;
our ability to enter into new and collect on our rental or lease purchase agreements;
the passage of legislation adversely affecting the Rent-to-Own industry;
our compliance with applicable statutes or regulations governing our transactions;
changes in interest rates;
changes in tariff policies;
adverse changes in the economic conditions of the industries, countries or markets that we serve;
information technology and data security costs;
the impact of any breaches in data security or other disturbances to our information technology and other networks and our ability to protect the integrity and security of individually identifiable data of our customers and employees;
changes in estimates relating to self-insurance liabilities and income tax and litigation reserves;
changes in our effective tax rate;
fluctuations in foreign currency exchange rates;
our ability to maintain an effective system of internal controls;
litigation or administrative proceedings to which we are or may be a party to from time to time; and
the other risks detailed from time to time in our reports furnished or filed with the Securities and Exchange Commission.
Additional important factors that could cause our actual results to differ materially from our expectations are discussed under the section “Risk Factors” in our Annual Report on Form 10-K for the year ended December 31, 2018, and elsewhere in this Quarterly Report on Form 10-Q. You should not unduly rely on these forward-looking statements, which speak only as of the date of this Quarterly Report on Form 10-Q. Except as required by law, we are not obligated to publicly release any revisions to these forward-looking statements to reflect events or circumstances occurring after the date of this Quarterly Report on Form 10-Q or to reflect the occurrence of unanticipated events.
Our Business
We are one of the largest rent-to-own operators in North America, focused on improving the quality of life for our customers by providing them the opportunity to obtain ownership of high-quality durable products, such as consumer electronics, appliances, computers (including tablets), smartphones, and furniture (including accessories), under flexible rental purchase agreements with no long-term obligation. We were incorporated in the State of Delaware in 1986.
Our Strategy
Our strategy is focused on growing our business model through emphasis on the following key initiatives:
Accelerate our virtual growth strategy through investment in our virtual business and systems with a focus towards expanding in large under served markets, national accounts, and online retailers
Capitalizing on key differentiators in our Acceptance Now segment through our staffed, virtual and hybrid operations models
Profitably grow our business through expansion in our product verticals, e-commerce platform enhancements, new store concepts, selective refranchising, and continuing to optimize our cost structure
Improve our customer experience by serving through any business channel
Recent Developments
Merchants Preferred Acquisition. On August 13, 2019, we completed the previously announced acquisition of substantially all of the assets of C/C Financial Corp d/b/a Merchants Preferred ("Merchants Preferred"), a nationwide virtual rent-to-own provider. Total consideration of approximately $46.6 million, consisted of cash consideration of approximately $30.0 million, offset by $2.0 million in cash-on-hand transferred from the seller at closing, and 701,918 shares of our common stock with a value of $27.31 per share on the date of closing. We do not expect the impact to 2019 earnings from the acquisition to be material. See Note 2 to our unaudited condensed consolidated financial statements for further information relating to the Merchants Preferred acquisition.


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RENT-A-CENTER, INC. AND SUBSIDIARIES


Results of Operations
The following discussion focuses on our results of operations and issues related to our liquidity and capital resources. You should read this discussion in conjunction with the condensed consolidated financial statements and notes thereto included elsewhere in this Quarterly Report on Form 10-Q.
Overview
During the first nine months of 2019, consolidated revenues decreased approximately $3.3 million, primarily driven by refranchising and closures of certain Core U.S. stores, partially offset by increased same store sales. Operating profit, however, increased approximately $143.5 million for the nine months ended September 30, 2019, primarily due to receipt of the Vintage Settlement Proceeds and reduction in operating expenses related to costs savings initiatives and store closures.
Revenues in our Core U.S. segment decreased approximately $27.4 million for the nine months ended September 30, 2019, driven by the refranchising of over 100 locations in the past 12 months and rationalization of the Core U.S. store base, partially offset by an increase in same store sales. Gross profit as a percentage of revenue decreased 0.8% primarily due to our continued strategy to enhance our value proposition. Operating profit increased $55.3 million for the nine months ended September 30, 2019, primarily due to decreases in store labor and other store expenses driven by lower store count and cost savings initiatives.
The Acceptance Now segment revenues increased approximately $8.0 million for the nine months ended September 30, 2019, primarily due to the acquisition of Merchants Preferred and an increase in same store sales. Gross profit as a percent of revenue decreased 2.4% primarily due to our strategy to enhance our value proposition.
The Mexico segment revenues increased by 8.5% for the nine months ended September 30, 2019, driving an increase in operating profit of 69.4%, or $1.6 million.
Revenues for the Franchising segment increased $19.6 million for the nine months ended September 30, 2019, primarily due to an increase in franchise locations as a result of our refranchising initiative.
Cash flow from operations was $228.1 million for the nine months ended September 30, 2019. In addition, we paid down debt by $282.7 million over the respective period, ending the period with $73.7 million of cash and cash equivalents.



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RENT-A-CENTER, INC. AND SUBSIDIARIES


The following table is a reference for the discussion that follows.
 
Three Months Ended
 
 
 
 
 
Nine Months Ended
 
 
 
 
 
September 30,
 
Change
 
September 30,
 
Change
(dollar amounts in thousands)
2019
 
2018
 
$
 
%
 
2019
 
2018
 
$
 
%
Revenues
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Store
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Rentals and fees
$
550,795

 
$
552,580

 
$
(1,785
)
 
(0.3
)%
 
$
1,665,829

 
$
1,679,697

 
$
(13,868
)
 
(0.8
)%
Merchandise sales
65,552

 
67,141

 
(1,589
)
 
(2.4
)%
 
240,864

 
239,487

 
1,377

 
0.6
 %
Installment sales
16,952

 
15,681

 
1,271

 
8.1
 %
 
49,658

 
49,459

 
199

 
0.4
 %
Other
1,054

 
2,140

 
(1,086
)
 
(50.7
)%
 
2,962

 
6,995

 
(4,033
)
 
(57.7
)%
Total store revenue
634,353

 
637,542

 
(3,189
)
 
(0.5
)%
 
1,959,313

 
1,975,638

 
(16,325
)
 
(0.8
)%
Franchise
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Merchandise sales
11,178

 
4,135

 
7,043

 
170.3
 %
 
30,307

 
12,649

 
17,658

 
139.6
 %
Royalty income and fees
3,840

 
3,265

 
575

 
17.6
 %
 
12,370

 
10,428

 
1,942

 
18.6
 %
Total revenues
649,371

 
644,942

 
4,429

 
0.7
 %
 
2,001,990

 
1,998,715

 
3,275

 
0.2
 %
Cost of revenues
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Store
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Cost of rentals and fees
161,971

 
153,716

 
8,255

 
5.4
 %
 
473,001

 
465,852

 
7,149

 
1.5
 %
Cost of merchandise sold
70,575

 
74,340

 
(3,765
)
 
(5.1
)%
 
250,000

 
236,255

 
13,745

 
5.8
 %
Cost of installment sales
5,527

 
5,244

 
283

 
5.4
 %
 
16,133

 
16,103

 
30

 
0.2
 %
Total cost of store revenues
238,073

 
233,300

 
4,773

 
2.0
 %
 
739,134

 
718,210

 
20,924

 
2.9
 %
Franchise cost of merchandise sold
11,302

 
3,902

 
7,400

 
189.6
 %
 
29,923

 
11,901

 
18,022

 
151.4
 %
Total cost of revenues
249,375

 
237,202

 
12,173

 
5.1
 %
 
769,057

 
730,111

 
38,946

 
5.3
 %
Gross profit
399,996

 
407,740

 
(7,744
)
 
(1.9
)%
 
1,232,933

 
1,268,604

 
(35,671
)
 
(2.8
)%
Operating expenses
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Store expenses
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Labor
158,666

 
168,297

 
(9,631
)
 
(5.7
)%
 
473,221

 
513,543

 
(40,322
)
 
(7.9
)%
Other store expenses
150,366

 
149,326

 
1,040

 
0.7
 %
 
463,385

 
492,129

 
(28,744
)
 
(5.8
)%
General and administrative expenses
34,364

 
40,818

 
(6,454
)
 
(15.8
)%
 
105,822

 
127,480

 
(21,658
)
 
(17.0
)%
Depreciation and amortization
14,894

 
16,946

 
(2,052
)
 
(12.1
)%
 
45,788

 
52,274

 
(6,486
)
 
(12.4
)%
Other charges and (gains)
2,859

 
6,721

 
(3,862
)
 
(57.5
)%
 
(41,308
)
 
40,665

 
(81,973
)
 
(201.6
)%
Total operating expenses
361,149

 
382,108

 
(20,959
)
 
(5.5
)%
 
1,046,908

 
1,226,091

 
(179,183
)
 
(14.6
)%
Operating profit
38,847

 
25,632

 
13,215

 
51.6
 %
 
186,025

 
42,513

 
143,512

 
337.6
 %
Debt refinancing charges
2,168

 

 
2,168

 
100.0
 %
 
2,168

 

 
2,168

 
100.0
 %
Interest, net
6,648

 
10,151

 
(3,503
)
 
(34.5
)%
 
23,258

 
31,906

 
(8,648
)
 
(27.1
)%
Earnings before income taxes
30,031

 
15,481

 
14,550

 
94.0
 %
 
160,599

 
10,607

 
149,992

 
1,414.1
 %
Income tax (benefit) expense
(1,246
)
 
2,563

 
(3,809
)
 
(148.6
)%
 
27,544

 
3,779

 
23,765

 
628.9
 %
Net earnings
$
31,277

 
$
12,918

 
$
18,359

 
142.1
 %
 
$
133,055

 
$
6,828

 
$
126,227

 
1,848.7
 %
Three Months Ended September 30, 2019, compared to Three Months Ended September 30, 2018
Store Revenue. Total store revenue decreased by $3.1 million, or 0.5%, to $634.4 million for the three months ended September 30, 2019, from $637.5 million for the three months ended September 30, 2018. This was primarily due to a decrease of approximately $14.8 million in the Core U.S. segment, partially offset by an increase of $11.0 million in the Acceptance Now segment, as discussed further in the segment performance section below.


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RENT-A-CENTER, INC. AND SUBSIDIARIES


Same store revenue is reported on a constant currency basis and generally represents revenue earned in 2,418 locations that were operated by us for 13 months or more, excluding any store that receives a certain level of customer accounts from another store. Receiving stores will be eligible for inclusion in the same store sales base in the twenty-fourth full month following the customer account transfers. Same store revenues increased by $20.0 million, or 4.5%, to $468.0 million for the three months ended September 30, 2019, as compared to $448.1 million in 2018. The increase in same store revenues was primarily attributable to an increase in the Core U.S. segment, as discussed further in the segment performance section below.
Cost of Rentals and Fees. Cost of rentals and fees consists primarily of depreciation of rental merchandise. Cost of rentals and fees for the three months ended September 30, 2019, increased by $8.3 million, or 5.4%, to $162.0 million as compared to $153.7 million in 2018. This increase in cost of rentals and fees was primarily attributable to an increase of $12.7 million in the Acceptance Now segment, partially offset by a decrease of $4.8 million in Core U.S. segment. Cost of rentals and fees expressed as a percentage of rentals and fees revenue was 29.4% for the three months ended September 30, 2019, as compared to 27.8% in 2018.
Cost of Merchandise Sold. Cost of merchandise sold decreased by $3.7 million, or 5.1%, to $70.6 million for the three months ended September 30, 2019, from $74.3 million in 2018, primarily attributable to a decrease of $3.5 million in the Core U.S. segment, as discussed further in the segment performance section below. The gross margin percent of merchandise sales increased to (7.7)% for the three months ended September 30, 2019, from (10.7)% in 2018.
Gross Profit. Gross profit decreased by $7.7 million, or 1.9%, to $400.0 million for the three months ended September 30, 2019, from $407.7 million in 2018, due primarily to decreases of $6.9 million and $1.5 million in the Core U.S. and Acceptance Now segments, respectively, as discussed further in the segment performance section below. Gross profit as a percentage of total revenue decreased to 61.6% for the three months ended September 30, 2019, as compared to 63.2% in 2018.
Store Labor. Store labor decreased by $9.6 million, or 5.7%, to $158.7 million, for the three months ended September 30, 2019, as compared to $168.3 million in 2018, primarily due to a decrease of $10.5 million in the Core U.S. segment, as a result of a lower Core U.S. store base and costs savings initiatives. Store labor expressed as a percentage of total store revenue was 25.0% for the three months ended September 30, 2019, as compared to 26.4% in 2018.
Other Store Expenses. Other store expenses increased by $1.1 million, or 0.7%, to $150.4 million for the three months ended September 30, 2019, as compared to $149.3 million in 2018, primarily due to an increases of $3.2 million and $0.4 million in the Acceptance Now and Franchising segments, respectively, partially offset by a decrease of $2.8 million in the Core U.S. segment. Other store expenses expressed as a percentage of total store revenue were 23.7% for the three months ended September 30, 2019, compared to 23.4% in 2018.
General and Administrative Expenses. General and administrative expenses decreased by $6.5 million, or 15.8%, to $34.4 million for the three months ended September 30, 2019, as compared to $40.8 million in 2018, primarily due to cost savings initiatives. General and administrative expenses expressed as a percentage of total revenue were 5.3% for the three months ended September 30, 2019, compared to 6.3% in 2018.
Other Charges and (Gains). Other charges and (gains) decreased by $3.8 million, to $2.9 million for the three months ended September 30, 2019, as compared to $6.7 million in 2018. Other charges for the three months ended September 30, 2019 primarily related to costs associated with store closures and fees associated with the Merchants Preferred acquisition.
Operating Profit. Operating results increased by $13.2 million, to $38.8 million for the three months ended September 30, 2019, as compared to $25.6 million in 2018, primarily due to reduction in operating expenses related to costs savings initiatives and store closures. Operating results expressed as a percentage of total revenue were 6.0% for the three months ended September 30, 2019, compared to 4.0% in 2018. Excluding other charges and (gains), operating profit was $41.7 million, or 6.4% of revenue for the three months ended September 30, 2019, compared to $32.4 million, or 5.0% of revenue for the comparable period of 2018.
Income Tax. Income tax benefit for the three months ended September 30, 2019 was $(1.2) million, as compared to income tax expense of $2.6 million in 2018. Income tax benefit for the three months ended September 30, 2019 primarily related to the reversal of previously recorded reserves for uncertain tax positions due to the tax period no longer being subject to tax assessment in certain jurisdictions. The effective tax rate was (4.2)% for the three months ended September 30, 2019, compared to 16.6% in 2018.
Nine Months Ended September 30, 2019, compared to Nine Months Ended September 30, 2018
Store Revenue. Total store revenue decreased by $16.3 million, or 0.8%, to $1,959.3 million for the nine months ended September 30, 2019, from $1,975.6 million for the nine months ended September 30, 2018. This was primarily due to a decrease of approximately $27.4 million in the Core U.S. segment, partially offset by increases of $8.0 million and $3.1 million in the Acceptance Now and Mexico segments, respectively, as discussed further in the segment performance section below.
Same store revenue is reported on a constant currency basis and generally represents revenue earned in 2,704 locations that were operated by us for 13 months or more, excluding any store that receives a certain level of customer accounts from another store (acquisition or merger). Receiving stores will be eligible for inclusion in the same store sales base in the twenty-fourth full month


24


RENT-A-CENTER, INC. AND SUBSIDIARIES


following the customer account transfers. Same store revenues increased by $75.0 million, or 5.7%, to $1,397.1 million for the nine months ended September 30, 2019, as compared to $1,322.1 million in 2018. The increase in same store revenues was primarily attributable to an increase in the Core U.S. segment, as discussed further in the segment performance section below.
Cost of Rentals and Fees. Cost of rentals and fees consists primarily of depreciation of rental merchandise. Cost of rentals and fees for the nine months ended September 30, 2019, increased by $7.1 million, or 1.5%, to $473.0 million as compared to $465.9 million in 2018. This increase in cost of rentals and fees was primarily attributable to increases of $19.2 million and $1.1 million in the Acceptance Now and Mexico segments, respectively, partially offset by a decrease of $13.1 million in the Core U.S. segment. Cost of rentals and fees expressed as a percentage of rentals and fees revenue increased to 28.4% for the nine months ended September 30, 2019 as compared to 27.7% in 2018.
Cost of Merchandise Sold. Cost of merchandise sold increased by $13.7 million, or 5.8%, to $250.0 million for the nine months ended September 30, 2019, from $236.3 million in 2018, primarily attributable to an increase of $15.5 million in the Core U.S. segment, as discussed further in the segment performance section below. The gross margin percent of merchandise sales decreased to (3.8)% for the nine months ended September 30, 2019, from 1.3% in 2018.
Gross Profit. Gross profit decreased by $35.7 million, or 2.8%, to $1,232.9 million for the nine months ended September 30, 2019, from $1,268.6 million in 2018, due primarily to decreases of $29.8 million and $9.6 million in the Core U.S. and Acceptance Now segments, respectively, as discussed further in the segment performance section below. Gross profit as a percentage of total revenue decreased to 61.6% for the nine months ended September 30, 2019, as compared to 63.5% in 2018.
Store Labor. Store labor decreased by $40.3 million, or 7.9%, to $473.2 million, for the nine months ended September 30, 2019, as compared to $513.5 million in 2018, primarily attributable to a decrease of $39.7 million in the Core U.S. segment, as a result of a lower Core U.S. store base. Store labor expressed as a percentage of total store revenue was 24.2% for the nine months ended September 30, 2019, as compared to 26.0% in 2018.
Other Store Expenses. Other store expenses decreased by $28.7 million, or 5.8%, to $463.4 million for the nine months ended September 30, 2019, as compared to $492.1 million in 2018, primarily attributable to a decrease of $34.8 million in the Core U.S. segment, as a result of a lower Core U.S. store base, partially offset by increases of $4.1 million and $1.1 million in the Acceptance Now and Mexico segments, respectively. Other store expenses expressed as a percentage of total store revenue were 23.7% for the nine months ended September 30, 2019, compared to 24.9% in 2018.
General and Administrative Expenses. General and administrative expenses decreased by $21.7 million, or 17.0%, to $105.8 million for the nine months ended September 30, 2019, as compared to $127.5 million in 2018, primarily due to cost savings initiatives. General and administrative expenses expressed as a percentage of total revenue were 5.3% for the nine months ended September 30, 2019, compared to 6.4% in 2018.
Other Charges and (Gains). Other charges and (gains) decreased by $82.0 million, to $(41.3) million for the nine months ended September 30, 2019, as compared to $40.7 million in 2018. Other gains for the nine months ended September 30, 2019 primarily related to the Vintage Settlement Proceeds, and insurance proceeds related to the 2017 hurricanes, partially offset by the Blair class action settlement costs, associated merger termination legal and professional fees, store closures, state tax audit assessments, cost savings initiatives, and fees associated with the Merchants Preferred acquisition.
Operating Profit. Operating profit increased by $143.5 million, to $186.0 million for the nine months ended September 30, 2019, as compared to $42.5 million in 2018, primarily due to the Vintage Settlement described above and reduction in operating expenses related to costs savings initiatives and store closures. Operating profit expressed as a percentage of total revenue was 9.3% for the nine months ended September 30, 2019, compared to 2.1% in 2018. Excluding other charges and (gains), operating profit was $144.7 million, or 7.2% of revenue for the nine months ended September 30, 2019, compared to $83.2 million, or 4.2% of revenue for the comparable period of 2018.
Income Tax. Income tax expense for the nine months ended September 30, 2019 was $27.5 million, as compared to $3.8 million in 2018. The effective tax rate was 17.2% for the nine months ended September 30, 2019, compared to 35.6% in 2018.


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RENT-A-CENTER, INC. AND SUBSIDIARIES


Segment Performance
Core U.S. segment
 
Three Months Ended
 
 
 
 
 
Nine Months Ended
 
 
 
 
 
September 30,
 
Change
 
September 30,
 
Change
(dollar amounts in thousands)
2019
 
2018
 
$
 
%
 
2019
 
2018
 
$
 
%
Revenues
$
436,497

 
$
451,320

 
$
(14,823
)
 
(3.3
)%
 
$
1,361,650

 
$
1,389,081

 
$
(27,431
)
 
(2.0
)%
Gross profit
306,881

 
313,771

 
(6,890
)
 
(2.2
)%
 
945,392

 
975,231

 
(29,839
)
 
(3.1
)%
Operating profit
52,175

 
43,221

 
8,954

 
20.7
 %
 
170,411

 
115,135

 
55,276

 
48.0
 %
Change in same store revenue
 
 
 
 
 
 
3.7
 %
 
 
 
 
 
 
 
5.0
 %
Stores in same store revenue calculation
 
 
 
 
 
 
1,592
 
 
 
 
 
 
 
1,776
Revenues. The decrease in revenue for the three and nine months ended September 30, 2019 was driven primarily by a decrease in rentals and fees revenue of $14.1 million and $29.4 million, respectively, as compared to 2018. The decrease is primarily due to our refranchising efforts and the rationalization of our Core U.S. store base, partially offset by increases in same store sales.
Gross Profit. Gross profit decreased for the three and nine months ended September 30, 2019, as compared to 2018, primarily due to the decreases in revenue described above, partially offset by decreases in costs of rentals and fees. In addition gross profit for the nine months ended September 30, 2019 decreased due to an increase in cost of merchandise sold of $15.5 million, related to our strategy to enhance our value proposition. Gross profit as a percentage of segment revenues was 70.3% and 69.4% for the three and nine months ended September 30, 2019, as compared to 69.5% and 70.2% for the respective periods in 2018.
Operating Profit. Operating profit as a percentage of segment revenues was 12.0% and 12.5% for the three and nine months ended September 30, 2019, compared to 9.6% and 8.3% for the respective periods in 2018, primarily due to decreases in store labor and other store expenses of $13.3 million and $74.5 million, respectively. Declines in store labor and other store expenses were driven primarily by lower store count and cost savings initiatives, partially offset by higher merchandise losses. Charge-offs in our Core U.S. rent-to-own stores due to customer stolen merchandise, expressed as a percentage of Core U.S. rent-to-own revenues, were approximately 4.1% and 3.7% for the three and nine months ended September 30, 2019, compared to 3.5% and 3.2% for the respective periods in 2018. Charge-offs in our Core U.S. rent-to-own stores due to other merchandise losses, expressed as a percentage of Core U.S. rent-to-own revenues, were approximately 1.4% and 1.3% for the three and nine months ended September 30, 2019, compared to 2.0% and 1.9% in 2018. Other merchandise losses include unrepairable and missing merchandise, and loss/damage waiver claims.
Acceptance Now segment
 
Three Months Ended
 
 
 
 
 
Nine Months Ended
 
 
 
 
 
September 30,
 
Change
 
September 30,
 
Change
(dollar amounts in thousands)
2019
 
2018
 
$
 
%
 
2019
 
2018
 
$
 
%
Revenues
$
184,486

 
$
173,438

 
$
11,048

 
6.4
 %
 
$
557,397

 
$
549,435

 
$
7,962

 
1.4
 %
Gross profit
80,113

 
81,586

 
(1,473
)
 
(1.8
)%
 
246,821

 
256,441

 
(9,620
)
 
(3.8
)%
Operating profit
21,830

 
26,278

 
(4,448
)
 
(16.9
)%
 
66,077

 
70,865

 
(4,788
)
 
(6.8
)%
Change in same store revenue
 
 
 
 
 
 
6.2
 %
 
 
 
 
 
 
 
7.2
 %
Stores in same store revenue calculation
 
 
 
 
 
 
718

 
 
 
 
 
 
 
820
Revenues. Revenues for the three and nine months ended September 30, 2019 increased compared to 2018, due to the acquisition of Merchants Preferred and an increase in same store sales.
Gross Profit. Gross profit decreased for the three and nine months ended September 30, 2019, compared to 2018, primarily due to our strategy to enhance our value proposition. Gross profit as a percentage of segment revenues decreased to 43.4% and 44.3% for the three and nine months ended September 30, 2019, compared to 47.0% and 46.7% for the respective periods in 2018.
Operating Profit. Operating profit decreased by 16.9% and 6.8% for the three and nine months ended September 30, 2019, respectively, as compared to 2018. The decreases in operating profit for the three and nine months ended September 30, 2019 were primarily due to increases in other store expenses and increased merchandise losses. Charge-offs in our Acceptance Now locations due to customer stolen merchandise, expressed as a percentage of revenues, were approximately 8.9% and 9.5% for the three and


26


RENT-A-CENTER, INC. AND SUBSIDIARIES


nine months ended September 30, 2019, compared to 8.3% for the respective periods in 2018. Charge-offs in our Acceptance Now locations due to other merchandise losses, expressed as a percentage of revenues, were approximately 0.5% and 0.3% for the three and nine months ended September 30, 2019, compared to 0.9% and 0.8% in 2018.
Mexico segment
 
Three Months Ended
 
 
 
 
 
Nine Months Ended
 
 
 
 
 
September 30,
 
Change
 
September 30,
 
Change
(dollar amounts in thousands)
2019
 
2018
 
$
 
%
 
2019
 
2018
 
$
 
%
Revenues
$
13,370

 
$
12,784

 
$
586

 
4.6
%
 
$
40,266

 
$
37,122

 
$
3,144

 
8.5
%
Gross profit
9,286

 
8,885

 
401

 
4.5
%
 
27,966

 
25,756

 
2,210

 
8.6
%
Operating profit
1,213

 
922

 
291

 
31.6
%
 
3,906

 
2,306

 
1,600

 
69.4
%
Change in same store revenue
 
 
 
 
 
 
8.1
%
 
 
 
 
 
 
 
10.4
%
Stores in same store revenue calculation
 
 
 
 
 
 
108

 
 
 
 
 
 
 
108

Revenues. Revenues for the three and nine months ended September 30, 2019 were negatively impacted by exchange rate fluctuations of approximately $0.3 million as compared to the same periods in 2018. On a constant currency basis, revenues for the three and nine months ended September 30, 2019 increased approximately $0.9 million and $3.4 million, respectively.
Gross Profit. Gross profit for the three and nine months ended September 30, 2019 was negatively impacted by exchange rate fluctuations of approximately $0.2 million as compared to the same periods in 2018. On a constant currency basis, gross profit for the three and nine months ended September 30, 2019 increased by approximately $0.6 million and $2.4 million, respectively. Gross profit as a percentage of segment revenues was 69.5% for the three and nine months ended September 30, 2019, compared to 69.5% and 69.4% for the respective periods in 2018.
Operating Profit. Operating profit for the three and nine months ended September 30, 2019 was minimally impacted by exchange rate fluctuations compared to 2018. Operating profit as a percentage of segment revenues was 9.1% and 9.7% for the three and nine months ended September 30, 2019, from 7.2% and 6.2% for the respective period in 2018, driven primarily by cost savings initiatives.
Franchising segment
 
Three Months Ended
 
 
 
 
 
Nine Months Ended
 
 
 
 
 
September 30,
 
Change
 
September 30,
 
Change
(dollar amounts in thousands)
2019
 
2018
 
$
 
%
 
2019
 
2018
 
$
 
%
Revenues
$
15,018

 
$
7,400

 
$
7,618

 
102.9
%
 
$
42,677

 
$
23,077

 
$
19,600

 
84.9
%
Gross profit
3,716

 
3,498

 
218

 
6.2
%
 
12,754

 
11,176

 
1,578

 
14.1
%
Operating profit
1,135

 
522

 
613

 
117.4
%
 
4,716

 
3,687

 
1,029

 
27.9
%
Revenues. Revenues increased for the three and nine months ended September 30, 2019 compared to the respective period in 2018, primarily due to an increase in franchise locations as a result of our refranchising initiative resulting in higher merchandise sales.
Gross Profit. Gross profit as a percentage of segment revenues decreased to 24.7% and 29.9% for the three and nine months ended September 30, 2019, respectively, from 47.3% and 48.4% for the respective periods in 2018, primarily due to changes in our revenue mix of franchise royalties & fees and rental merchandise sales, related to the increase in franchise locations described above.
Operating Profit. Operating profit as a percentage of segment revenues decreased for the three and nine months ended September 30, 2019 to 7.6% and 11.1%, compared to 7.1% and 16.0% for the respective periods in 2018, primarily due to the decline in gross profit described above.
Liquidity and Capital Resources
Overview. For the nine months ended September 30, 2019, we generated $228.1 million in operating cash flow, including approximately $80 million of net pre-tax proceeds from the Vintage Settlement. We paid down debt by $282.7 million and used cash in the amount of $28.7 million for acquisitions of businesses, and $12.0 million for capital expenditures. In addition, we received proceeds from the sale of property assets of $16.9 million, ending the nine-month period with $73.7 million of cash and cash equivalents.


27


RENT-A-CENTER, INC. AND SUBSIDIARIES


Analysis of Cash Flow. Cash provided by operating activities increased $44.2 million to $228.1 million for the nine months ended September 30, 2019, from $183.9 million in 2018. This was primarily attributable to receipt of the Vintage Settlement Proceeds, partially offset by an increase in rental merchandise purchases during the nine months ended September 30, 2019 compared to the same period in 2018.
Cash used in investing activities increased approximately $14.7 million to $22.8 million for the nine months ended September 30, 2019, from $8.1 million in 2018, due primarily to the acquisition of Merchants Preferred, partially offset by lower capital expenditures.
Cash used in financing activities was $287.1 million for the nine months ended September 30, 2019, compared to $138.5 million in 2018, a change of $148.6 million, primarily driven by debt repayments of $282.7 million for the nine months ended September 30, 2019, as compared to $139.3 million for the comparable period in 2018.
Liquidity Requirements. Our primary liquidity requirements are for rental merchandise purchases. Other capital requirements include expenditures for property assets and debt service. Our primary sources of liquidity have been cash provided by operations. Should we require additional funding sources, we maintain revolving credit facilities, including a $300 million ABL Credit Facility. We utilize our ABL Credit Facility for the issuance of letters of credit, as well as to manage normal fluctuations in operational cash flow caused by the timing of cash receipts. In that regard, we may from time to time draw funds under the ABL Credit Facility for general corporate purposes. Amounts are drawn as needed due to the timing of cash flows and are generally paid down as cash is generated by our operating activities. Amounts are drawn as needed due to the timing of cash flows and are generally paid down as cash is generated by our operating activities. We believe cash flow generated from operations and availability under our ABL Credit Facility, will be sufficient to fund our operations during the next 12 months. At October 29, 2019, we had approximately $80.7 million in cash on hand and $148.0 million available under our ABL Credit Agreement at September 30, 2019.
Deferred Taxes. Certain federal tax legislation enacted during the period 2009 to 2017 permitted bonus first-year depreciation deductions ranging from 50% to 100% of the adjusted basis of qualified property placed in service during such years. The depreciation benefits associated with these tax acts are now reversing. The Protecting Americans from Tax Hikes Act of 2015 ("PATH") extended the 50% bonus depreciation to 2015 and through September 26, 2017, when it was updated by the Tax Act. The Tax Act allows 100% bonus depreciation for certain property placed in service between September 27, 2017 and December 31, 2022, at which point it will begin to phase out. The bonus depreciation provided by the Tax Act resulted in an estimated benefit of $174 million for us in 2018. We estimate the remaining tax deferral associated with bonus depreciation from the Tax Act is approximately $207 million at December 31, 2018, of which approximately 78%, or $161 million, will reverse in 2019, and the majority of the remainder will reverse between 2020 and 2021. The reversal of these benefits could result in the use of additional capital resources for cash taxes in future periods.
Merchandise Losses. Merchandise losses consist of the following:
 
Three Months Ended September 30,
 
Nine Months Ended September 30,
 (in thousands)
2019
 
2018
 
2019
 
2018
Customer stolen merchandise
$
37,110

 
$
32,613

 
$
110,299

 
$
97,223

Other merchandise losses (1)
6,776

 
8,404

 
19,080

 
26,258

Total merchandise losses
$
43,886

 
$
41,017

 
$
129,379

 
$
123,481

(1) 
Other merchandise losses include unrepairable and missing merchandise, and loss/damage waiver claims.
Capital Expenditures. We make capital expenditures in order to maintain our existing operations as well as for new capital assets in new and acquired stores, and investments in information technology. We spent $12.0 million and $22.5 million on capital expenditures during the nine months ended September 30, 2019 and 2018, respectively.
Acquisitions and New Location Openings. On August 13, 2019, we completed the previously announced acquisition of substantially all of the assets, including approximately 2,500 locations, of C/C Financial Corp d/b/a Merchants Preferred ("Merchants Preferred"), a nationwide virtual rent-to-own provider, for total consideration of approximately $46.6 million. In addition, during the first nine months of 2019, we acquired three new locations and customer accounts for an aggregate purchase price of approximately $0.3 million in two transactions.


28


RENT-A-CENTER, INC. AND SUBSIDIARIES


The table below summarizes the location activity for the nine-month period ended September 30, 2019.
 
Core U.S.
 
Acceptance Now Staffed
 
Acceptance Now Virtual (1)
 
Mexico
 
Franchising
 
Total
Locations at beginning of period
2,158

 
1,106

 
96

 
122

 
281

 
3,763

New location openings

 
95

 
10

 

 
1

 
106

Conversions and refranchising
(64
)
 
(56
)
 
56

 

 
64

 

Closed locations
 
 
 
 
 
 
 
 
 
 
 
Merged with existing locations
(80
)
 
(136
)
 
(34
)
 

 

 
(250
)
Sold or closed with no surviving location
(3
)
 

 

 

 
(7
)
 
(10
)
Locations at end of period
2,011

 
1,009

 
128

 
122

 
339

 
3,609

Acquired locations closed and accounts merged with existing locations
3

 

 

 

 

 
3

Total approximate purchase price of acquired stores (in millions)
$
0.3

 
$

 
$

 
$

 
$

 
$
0.3

(1) Does not include Merchants Preferred locations acquired in August 2019, or any new Merchants Preferred locations opened in the third quarter of 2019.
Senior Debt. As discussed in Note 7 to the condensed consolidated financial statements, on August 5, 2019, we completed the Refinancing of our Prior Revolving Facility and irrevocably deposited the amount necessary to redeem in full our unsecured senior notes using cash on hand and proceeds from our new $300 million revolving credit facility and $200 million term loan facility. We may use, subject to certain limitations and borrowing availability, $150 million of the new revolving credit facility for the issuance of letters of credit, of which $92 million had been so utilized as of October 29, 2019.
Store Leases. We lease space for all of our Core U.S. and Mexico stores under operating leases expiring at various times through 2024. Most of our store leases are five year leases and contain renewal options for additional periods ranging from three to five years at rental rates adjusted according to agreed-upon formulas.
Contractual Cash Commitments. The table below summarizes debt, lease and other minimum cash obligations outstanding as of September 30, 2019:
 
Payments Due by Period
(in thousands)
Total
 
2019
 
2020-2021
 
2022-2023
 
Thereafter
Term Loan(1)
$
200,000

 
$
500

 
$
4,000

 
$
4,000

 
$
191,500

ABL Credit Agreement(2)
60,000

 

 

 

 
60,000

Operating Leases
306,078

 
30,741

 
188,520

 
74,841

 
11,976

Total(3)
$
566,078

 
$
31,241

 
$
192,520

 
$
78,841

 
$
263,476

(1) 
Does not include interest payments. Our Term Loan bears interest at varying rates equal to the Eurodollar rate plus 4.50%. The Eurodollar rate on our Term Loans at September 30, 2019, was 6.63%.
(2) 
Does not include interest payments. Our ABL Credit Agreement bears interest at varying rates equal to the Eurodollar rate plus 1.50% to 2.00%. The weighted average Eurodollar rate on our ABL Credit Agreement at September 30, 2019, was 3.63%.
(3) 
As of September 30, 2019, we have recorded $26.0 million in uncertain tax positions. Because of the uncertainty of the amounts to be ultimately paid as well as the timing of such payments, uncertain tax positions are not reflected in the contractual obligations table.
Seasonality. Our revenue mix is moderately seasonal, with the first quarter of each fiscal year generally providing higher merchandise sales than any other quarter during a fiscal year. Generally, our customers will more frequently exercise the early purchase option on their existing rental purchase agreements or purchase pre-leased merchandise off the showroom floor during the first quarter of each fiscal year, primarily due to the receipt of federal income tax refunds.
New Accounting Pronouncements
In June 2016, the FASB issued ASU 2016-13, Financial Instruments—Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments, which requires immediate recognition of estimated current expected credit losses, rather than recognition when incurred. The adoption of ASU 2016-13 will be required for us beginning January 1, 2020. Adoption is required using a modified retrospective approach with a cumulative-effect adjustment to retained earnings in the year of adoption. We believe application of this ASU is limited to our installment notes receivables and trade receivables with our franchisees, primarily related to merchandise sales. Based on the limited scope in which we believe this ASU applies to our business, we do not expect the impact of adoption to be material to our financial statements. However, we are still in the process of evaluating the potential impact of this new pronouncement and expect to complete our evaluation by the end of 2019.


29


RENT-A-CENTER, INC. AND SUBSIDIARIES


In January 2017, the FASB issued ASU 2017-04, Intangibles - Goodwill and Other (Topic 350): Simplifying the Test for Goodwill Impairment, which simplifies the subsequent measurement of goodwill by eliminating the hypothetical purchase price allocation and instead using the difference between the carrying amount and the fair value of the reporting unit. The adoption of ASU 2017-04 will be required for us on a prospective basis beginning January 1, 2020. We do not believe this ASU will have a material impact on our financial statements upon adoption.
In August 2018, the FASB issued ASU 2018-13, Fair Value Measurement (Topic 820): Disclosure Framework - Changes to the Disclosure Requirements for Fair Value Measurement, which removes, modifies, and adds certain disclosure requirements in ASC 820, to improve the effectiveness of the fair value measurement disclosures. The adoption of ASU 2018-13 will be required for us beginning January 1, 2020. We do not believe this ASU will have a material impact on our financial statements upon adoption.
In August 2018, the FASB issued ASU 2018-15, Intangibles - Goodwill and Other - Internal-Use Software (Subtopic 350-40); Customer's Accounting for Implementation Costs Incurred in a Cloud Computing Arrangement, which requires implementation costs incurred by customers in cloud computing arrangements (CCAs) to be deferred and recognized over the term of the arrangement, if those costs would be capitalized by the customer in a software licensing agreement under the internal-use software guidance in ASC 350-40. The adoption of ASU 2018-15 will be required for us beginning January 1, 2020. We do not believe this ASU will have a material impact on our financial statements upon adoption.
From time to time, new accounting pronouncements are issued by the FASB or other standards setting bodies that we adopt as of the specified effective date. Unless otherwise discussed, we believe the impact of any other recently issued standards that are not yet effective are either not applicable to us at this time or will not have a material impact on our consolidated financial statements upon adoption.
Item 3. Quantitative and Qualitative Disclosures About Market Risk.
Interest Rate Sensitivity
As of September 30, 2019, we had $200.0 million outstanding in Term Loan Credit Agreement and $60.0 million outstanding under our ABL Credit Agreement, each at interest rates indexed to the Eurodollar rate or the prime rate. Carrying value approximates fair value for this indebtedness.
Market Risk
Market risk is the potential change in an instrument’s value caused by fluctuations in interest rates. Our primary market risk exposure is fluctuations in interest rates. Monitoring and managing this risk is a continual process carried out by our senior management. We manage our market risk based on an ongoing assessment of trends in interest rates and economic developments, giving consideration to possible effects on both total return and reported earnings. As a result of such assessment, we may enter into swap contracts or other interest rate protection agreements from time to time to mitigate this risk.
Interest Rate Risk
We have outstanding debt with variable interest rates indexed to prime or Eurodollar rates that exposes us to the risk of increased interest costs if interest rates rise. As of September 30, 2019, we have not entered into any interest rate swap agreements. Based on our overall interest rate exposure at September 30, 2019, a hypothetical 1.0% increase or decrease in market interest rates would have the effect of causing a $2.6 million additional annualized pre-tax charge or credit to our consolidated statement of operations.
Foreign Currency Translation
We are exposed to market risk from foreign exchange rate fluctuations of the Mexican peso to the U.S. dollar as the financial position and operating results of our stores in Mexico are translated into U.S. dollars for consolidation. Resulting translation adjustments are recorded as a separate component of stockholders’ equity.
Item 4. Controls and Procedures.
Disclosure controls and procedures. In accordance with Rule 13a-15(b) under the Securities Exchange Act of 1934, an evaluation was performed under the supervision and with the participation of our management, including our Chief Executive Officer and Chief Financial Officer, of the effectiveness of the design and operation of our disclosure controls and procedures (as defined in Rules 13a–15(e) and 15d–15(e) under the Securities Exchange Act of 1934) as of the end of the period covered by this Quarterly Report on Form 10-Q. Based on this evaluation, our management, including our Chief Executive Officer and our Chief Financial Officer, concluded that, as of September 30, 2019, our disclosure controls and procedures (as defined in Rules 13a–15(e) and 15d–15(e) under the Securities Exchange Act of 1934) were effective.


30


RENT-A-CENTER, INC. AND SUBSIDIARIES


Changes in internal controls over financial reporting. In August 2019, we acquired Merchants Preferred. We are currently in the process of integrating Merchants Preferred into our assessment of our internal control over financial reporting. Because Merchants Preferred does not constitute a significant portion of our operations on a consolidated basis, we do not currently expect this integration effort to have a material effect on our internal control over financial reporting. Management's assessment and conclusions on the effectiveness of our disclosure controls and procedures as of September 30, 2019 excludes an assessment of the internal control over financial reporting of Merchants Preferred.
Other than as described above, for the quarter ended September 30, 2019, there have been no changes in our internal control over financial reporting (as defined in Rule 13a-15(f) under the Securities Exchange Act of 1934) that, in the aggregate, have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.
PART II – Other Information
Item 1. Legal Proceedings
Blair v. Rent-A-Center, Inc. This matter is a state-wide class action complaint originally filed on March 13, 2017 in the Federal District Court for the Northern District of California. The complaint alleges various claims, including that our cash sales and total rent to own prices exceed the pricing permitted under the Karnette Rental-Purchase Act. Following a court-ordered mediation on March 28, 2019, we reached an agreement in principle to settle this matter for a total of $13 million, including attorneys’ fees. The settlement was approved by the court in October 2019. We have denied any liability in the settlement and agreed to the settlement in order to avoid additional expensive, time-consuming litigation. We recorded the pre-tax charge for this settlement in the first quarter of 2019, and the settlement amount will be paid in November 2019.
Velma Russell v. Acceptance Now. This purported class action arising out of calls made by Acceptance Now to customers’ reference (s) was filed on January 29, 2019 in Massachusetts state court. Specifically, plaintiffs seek to certify a class representing any references of customers (within the state of Massachusetts) during the 4 years prior to the filing date that were contacted by Acceptance Now more frequently during a 12 month period than is permitted by Massachusetts state law. The plaintiffs are seeking injunctive relief and statutory damages of $25 per reference which may be tripled to $75 per reference. References are not parties to our consumer arbitration agreement. We operate 12 Acceptance Now locations in Massachusetts. Discovery has commenced and a mediation took place in September 2019. We intend to continue to vigorously defend these claims, however, we cannot assure you that we will be found to have no liability in this matter.
Federal Trade Commission civil investigative demand. In April 2019, along with other rent-to-own companies, we received a civil investigative demand from the Federal Trade Commission ("FTC") seeking information regarding certain transactions involving the purchase and sale of customer lease agreements, and whether such transactions violated the FTC Act. Although we believe such transactions were in compliance with the FTC Act, this inquiry could lead to an enforcement action and/or a consent order, and substantial costs. The Company has provided substantial information in response to this inquiry and continues to work with the FTC to resolve this matter.
Item 1A. Risk Factors
There have been no material changes to the risk factors disclosed in Item 1A of Part 1, "Risk Factors," in our Form 10-K for the year ended December 31, 2018, except that we completed the Refinancing.
Item 2. Unregistered Sales of Equity Securities and Use of Proceeds
None.
Item 3. Defaults Upon Senior Securities
None.
Item 4. Mine Safety Disclosures
Not applicable.
Item 5. Other Information
None.


31


RENT-A-CENTER, INC. AND SUBSIDIARIES


Item 6. Exhibits.
Exhibit No.
Description
 
 
2.1
 
 
2.2
 
 
3.1
 
 
3.2
 
 
3.3
 
 
3.4
 
 
4.1
 
 
4.2
 
 
4.3
 
 
4.4
 
 
10.1†
 
 
10.2
 
 
10.3†
 
 
10.4†
 
 
10.5†
 
 
10.6†
 
 


32


RENT-A-CENTER, INC. AND SUBSIDIARIES


10.7†
 
 
10.8†
 
 
10.9†
 
 
10.10†
 
 
10.11†
 
 
10.12†
 
 
10.13†
 
 
10.14†
 
 
10.15†
 
 
10.16†
 
 
10.17†
 
 
10.18†
 
 
10.19†
 
 
10.20†
 
 
10.21†
 
 
10.22
 
 
10.23†
 
 
10.24
 
 
10.25


33


RENT-A-CENTER, INC. AND SUBSIDIARIES


 
 
10.26
 
 
10.27
 
 
10.28
 
 
10.29
 
 
10.30†
 
 
10.31†
 
 
10.32†
 
 
10.33
 
 
10.34
 
 
10.35
 
 
10.36
 
 
10.37
 
 
10.38
 
 
10.39
 
 
10.40
 
 


34


RENT-A-CENTER, INC. AND SUBSIDIARIES


10.41
 
 
10.42
 
 
10.43
 
 
10.44
 
 
10.45
 
 
18.1
 
 
21.1
 
 
31.1*
 
 
31.2*
 
 
32.1*
 
 
32.2*
 
 
101.INS*
XBRL Instance Document - The instance document does not appear in the interactive data files because its XBRL tags are embedded within the inline XBRL document
 
 
101.SCH*
XBRL Taxonomy Extension Schema Document
 
 
101.CAL*
XBRL Taxonomy Extension Calculation Linkbase Document
 
 
101.DEF*
XBRL Taxonomy Extension Definition Linkbase Document
 
 
101.LAB*
XBRL Taxonomy Extension Label Linkbase Document
 
 
101.PRE*
XBRL Taxonomy Extension Presentation Linkbase Document
Management contract or compensatory plan or arrangement.
*
Filed herewith.



35


RENT-A-CENTER, INC. AND SUBSIDIARIES


SIGNATURES
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.
 
 
 
 
RENT-A-CENTER, INC.
 
 
 
By:
/S/    MAUREEN B. SHORT      
 
 
Maureen B. Short
 
 
EVP, Chief Financial Officer
Date: November 7, 2019




36
Wdesk | Exhibit
Exhibit 31.1


I, Mitchell E. Fadel, certify that:
1.I have reviewed this Quarterly Report on Form 10-Q of Rent-A-Center, Inc.;

2.Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

3.Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

4.The registrant's other certifying officer(s) and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

(a)
Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

(b)
Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

(c)
Evaluated the effectiveness of the registrant's disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

(d)
Disclosed in this report any change in the registrant's internal control over financial reporting that occurred during the registrant's most recent fiscal quarter (the registrant's fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant's internal control over financial reporting; and

5.The registrant's other certifying officer(s) and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant's auditors and the audit committee of the registrant's board of directors (or persons performing the equivalent functions):

(a)
All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant's ability to record, process, summarize and report financial information; and

(b)
Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant's internal control over financial reporting.

Date: November 7, 2019
/s/ Mitchell E. Fadel    
Mitchell E. Fadel
Chief Executive Officer and Director
(Principal Executive Officer)




Wdesk | Exhibit
Exhibit 31.2

I, Maureen B. Short, certify that:
1.I have reviewed this Quarterly Report on Form 10-Q of Rent-A-Center, Inc.;

2.Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

3.Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

4.The registrant's other certifying officer(s) and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

(a)
Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

(b)
Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

(c)
Evaluated the effectiveness of the registrant's disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

(d)
Disclosed in this report any change in the registrant's internal control over financial reporting that occurred during the registrant's most recent fiscal quarter (the registrant's fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant's internal control over financial reporting; and

5.The registrant's other certifying officer(s) and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant's auditors and the audit committee of the registrant's board of directors (or persons performing the equivalent functions):

(a)
All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant's ability to record, process, summarize and report financial information; and

(b)
Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant's internal control over financial reporting.

Date: November 7, 2019
/s/ Maureen B. Short
Maureen B. Short
Executive Vice President - Chief Financial Officer
(Principal Financial and Accounting Officer)



Wdesk | Exhibit
Exhibit 32.1

CERTIFICATION PURSUANT TO
18 U.S.C. SECTION 1350,
AS ADOPTED PURSUANT TO
SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002

In connection with the Quarterly Report on Form 10-Q of Rent-A-Center, Inc. (the "Company") for the period ended September 30, 2019, as filed with the Securities and Exchange Commission on the date hereof (the "Report"), I, Mitchell E. Fadel, Chief Executive Officer and Director of the Company, hereby certify, pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, that, to the best of my knowledge:

(1)
The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; and

(2)
The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company.



/s/ Mitchell E. Fadel            
Mitchell E. Fadel
Chief Executive Officer and Director

Dated: November 7, 2019


A signed original of this written statement required by Section 906 has been provided to Rent-A-Center, Inc. and will be retained by Rent-A-Center, Inc. and furnished to the Securities and Exchange Commission or its staff upon request. The foregoing certification is being furnished solely pursuant to 18 U.S.C. Section 1350 and is not being filed as part of the Report or as a separate disclosure document.



Wdesk | Exhibit
Exhibit 32.2

CERTIFICATION PURSUANT TO
18 U.S.C. SECTION 1350,
AS ADOPTED PURSUANT TO
SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002

In connection with the Quarterly Report on Form 10-Q of Rent-A-Center, Inc. (the "Company") for the period ended September 30, 2019, as filed with the Securities and Exchange Commission on the date hereof (the "Report"), I, Maureen B. Short, Chief Financial Officer of the Company, hereby certify, pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, that, to the best of my knowledge:

(1)
The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; and

(2)
The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company.



/s/ Maureen B. Short            
Maureen B. Short
Executive Vice President, Chief Financial Officer

Dated: November 7, 2019


A signed original of this written statement required by Section 906 has been provided to Rent-A-Center, Inc. and will be retained by Rent-A-Center, Inc. and furnished to the Securities and Exchange Commission or its staff upon request. The foregoing certification is being furnished solely pursuant to 18 U.S.C. Section 1350 and is not being filed as part of the Report or as a separate disclosure document.